Leasing Specialist

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🕒 4 days ago

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WOW Remote Teams

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🤝 B2B

🛍️ eCommerce

🎯 Recruiter

B2B • eCommerce • Recruitment

WOW Remote Teams is a company that connects businesses with top-tier virtual professionals from Latin America, including virtual assistants, digital marketers, software developers, graphic designers, and more. Their services aim to help organizations save on salary expenses while providing quality talent that is bilingual and pre-vetted. With a focus on rapid hiring processes, clients can receive candidate matches within just three days, making WOW Remote Teams a cost-effective solution for scaling teams efficiently.

📋 Description

• Oversee leasing activities across multiple residential properties. • Respond promptly and professionally to prospective resident inquiries. • Schedule property tours and coordinate showings with local team members or assistants. • Track lead sources, prospect activity, follow-ups, and leasing outcomes. • Create, publish, and update rental listings across relevant online platforms. • Guide applicants through the full leasing process, including screening, application review, lease offers, and signing. • Maintain consistent communication with prospective residents throughout the application process. • Monitor vacancies, rental rates, comparable properties, and market conditions. • Recommend competitive pricing strategies that support occupancy and net operating income. • Conduct rental market research and identify relevant local leasing trends. • Collaborate with marketing and social media professionals to develop campaigns that attract qualified applicants. • Serve as the primary contact for resident questions, concerns, and leasing-related requests. • Deliver timely, professional, and service-oriented resident communication. • Manage lease renewal initiatives with the goal of maintaining at least a 60% annual renewal rate. • Track lease expiration dates and initiate renewal conversations within the appropriate timelines. • Prepare and distribute renewal offers and follow up until a decision is received. • Develop community engagement initiatives that strengthen resident satisfaction and belonging. • Maintain accurate resident, applicant, and lease information within the property management CRM. • Track leasing KPIs and prepare performance reports for company leadership. • Review monthly property budgets against actual results and present findings to leadership. • Prepare and review lease documentation according to applicable regulations and company standards. • Assist with routine remote property monitoring and leasing-performance reporting. • Support the screening, interviewing, selection, and onboarding of new vendors. • Review vendor invoices periodically and help coordinate payments. • Participate in rotating weekend and overnight coverage for emergency response and applicant screening during active listings. • Provide backup support for property maintenance coordination and rental turnover activities. • Help coordinate emergency maintenance responses and dispatch appropriate vendors.

🎯 Requirements

• At least five years of general sales experience • Demonstrated success conducting sales or customer-facing activities in a remote environment • Bachelor’s degree in Marketing, Business, or a related discipline • Availability Monday through Friday during the core schedule of 10:30 a.m. to 6:30 p.m. U.S. Eastern Time • Willingness to participate in a scheduled rotation covering weekends and overnight emergency needs • Strong technology skills and the ability to learn new platforms independently • Ability to use time-tracking and productivity software such as Hubstaff or an equivalent platform • Dedicated, professional, and distraction-free home workspace • Reliable laptop and high-speed internet connection • Backup internet and backup power arrangements • Cell phone capable of supporting required business applications • Access to a printer and document-scanning functionality • Updated antivirus software, VPN access, and any additional IT security tools required by the company • Ability to provide services independently while meeting deadlines, property standards, budgets, regulations, and required outcomes • Ability to avoid conflicting work or outside activities during hours billed to the client.

🏖️ Benefits

• 100% remote work arrangement • Full-time opportunity with an anticipated workload of 40 hours per week • Opportunity to manage meaningful leasing and resident-service responsibilities across a growing property portfolio • High degree of autonomy and ownership over daily priorities and results