Implementation Manager

Job not on LinkedIn

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🗽 New York – Remote

🗽 New York – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Wunderkind

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Marketing • Advertising

Wunderkind is a global performance marketing solution powered by AI, data, and identity. It helps brands acquire and retain customers via owned channels at unprecedented scale, identifying significantly more website traffic without relying on cookies. By scaling one-to-one marketing messages through email, text messages, and ads, Wunderkind can drive up to 25% of a company's digital revenue. It is a top paid channel for many clients, regularly outperforming other paid retargeting channels like Google and Meta in scale and return on investment. With a focus on sustainable growth and efficiency, Wunderkind aids over 700 brands in achieving their digital revenue goals with innovative marketing strategies.

📋 Description

• Lead end-to-end implementation for new clients, ensuring seamless onboarding and sustained success. • Manage strategic projects for existing clients, such as product expansions, re-integrations, and custom initiatives. • Develop a deep knowledge base of your clients' technical setups, business needs, and performance preferences to serve as a strategic advisor over the long term. • Build and nurture relationships with executive-level stakeholders in marketing, technology, and design. • Serve as the primary internal and external point of contact, collaborating across Professional Services, Customer Success, and Product teams. • Translate complex technical concepts into actionable solutions for diverse audiences. • Oversee cross-functional teams in design, engineering, and QA to deliver on-time and within scope. • Proactively identify and resolve risks or blockers to achieve successful outcomes. • Drive continuous improvement of implementation processes and contribute insights to new product launches.

🎯 Requirements

• 4+ years of professional experience, including 2+ years in SaaS implementation or consulting, with proven leadership in complex client engagements. • Strong track record of high-stakes project management with executive stakeholders. • Expertise in digital marketing/MarTech ecosystems (e.g., ESPs, commerce platforms, tag managers).