Centralized Scheduler

🔥 1 minute ago

⚔️ Virginia, West Virginia – Remote

⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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WVU Medicine

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

Healthcare Insurance

WVU Medicine is a comprehensive health system affiliated with West Virginia University, providing medical services through a network of hospitals across West Virginia. The system includes notable facilities such as J. W. Ruby Memorial Hospital, WVU Medicine Children's, and various other regional medical centers. WVU Medicine offers a wide range of healthcare services, including specialized and advanced medical treatments such as robotic heart surgery. It's also involved in medical education, research, and community health initiatives, emphasizing a mission of delivering high-quality care to the communities it serves.

📋 Description

• Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics. • Collecting all necessary information for schedule and registration preparation. • Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. • Schedule and register patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic. • Obtain and collect all necessary information from the patient/customer to schedule and register the patient for an appointment. • Identify and communicate need for scheduling modifications and development. • Notify appropriate personnel of any scheduling change due to patient cancellation in a timely fashion. • Receive and respond to patient and staff needs and complaints appropriately within the realm of the “patient care” environment, involving department supervisors and patient representatives as needed. • Consult with referring physician’s office to ensure written and/or electronic orders exist and obtain them as needed. • Verify upon receiving for completeness of the written orders and notes. • Make documentation that outside orders are requested. • Complete Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in. • Respond to all patient communication in a timely manner. • Escalate any immediate needs to the appropriate area of responsibility.

🎯 Requirements

• High School diploma or equivalent • State criminal background check and Federal (if applicable), as required for regulated areas.

🏖️ Benefits

• Standard office environment