WVU Medicine
10,000+ employees
⚕️ Healthcare Insurance
Healthcare Insurance
WVU Medicine is a comprehensive health system affiliated with West Virginia University, providing medical services through a network of hospitals across West Virginia. The system includes notable facilities such as J. W. Ruby Memorial Hospital, WVU Medicine Children's, and various other regional medical centers. WVU Medicine offers a wide range of healthcare services, including specialized and advanced medical treatments such as robotic heart surgery. It's also involved in medical education, research, and community health initiatives, emphasizing a mission of delivering high-quality care to the communities it serves.
Member Service Representative
🔥 0 minutes ago
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨‍🎓 No degree required
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WVU Medicine
10,000+ employees
⚕️ Healthcare Insurance
Healthcare Insurance
WVU Medicine is a comprehensive health system affiliated with West Virginia University, providing medical services through a network of hospitals across West Virginia. The system includes notable facilities such as J. W. Ruby Memorial Hospital, WVU Medicine Children's, and various other regional medical centers. WVU Medicine offers a wide range of healthcare services, including specialized and advanced medical treatments such as robotic heart surgery. It's also involved in medical education, research, and community health initiatives, emphasizing a mission of delivering high-quality care to the communities it serves.
đź“‹ Description
• Verify member information while addressing general questions. • Responds to and resolves all issues/inquires to assure an efficient and seamless member experience. • Maintains open channels of member communications doing outreach as required. • Meets all production and quality standards, maintaining work queues according to department standards. • Effectively communicates with internal and external staff. • Elevates issues to the next level of supervision, as appropriate.
🎯 Requirements
• High School diploma/GED • Two (2) years of customer service experience in a call center environment • Familiarity with Medical insurance services process
🏖️ Benefits
• Healthcare experience • Paid time off
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