Salesforce Administrator

🕒 April 24

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🌐👷 Salesforce Administrator

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ZenBusiness

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

☁️ SaaS

🤝 B2B

Finance • SaaS • B2B

ZenBusiness is a comprehensive platform designed to assist entrepreneurs in starting, running, and growing their businesses. The company provides a range of services, including the formation of LLCs, S Corps, and C Corps, as well as compliance management with their Registered Agent Service and worry-free compliance offerings. In addition, ZenBusiness offers financial management tools such as Money Pro bookkeeping and business banking services. They also provide tools for online presence and customer acquisition like domain name registration, website and logo builders. With an emphasis on affordability and expert support, ZenBusiness aims to streamline the business setup process from formation to management.

📋 Description

• Work closely with Product, Engineering, Data, and Business teams to design and automate scalable customer lifecycle workflows (onboarding, engagement, retention, renewals). • Partner with Customer Success and Operations teams to replace manual processes with automation-first solutions. • Build systems that enable proactive engagement, segmentation, and lifecycle visibility. • Build and maintain integrations between Salesforce and internal/external systems using Workato or similar iPaaS tools. • Ensure integrations are reliable, scalable, and well-monitored. • Implement AI and automation to streamline workflows, improve productivity, and reduce manual effort. • Identify high-impact use cases and rapidly deliver automation solutions within Salesforce and integrated systems. • Integrate telephony and chat platforms with Salesforce to unify customer interaction data. • Triage and fix Production issues. • Translate business needs into efficient system configurations and automation.

🎯 Requirements

• 8+ years of experience administering and scaling Salesforce environments. • Strong experience with Customer Success and lifecycle management workflows (beyond just Sales). • Hands-on experience with iPaaS tools (Workato preferred) and building/maintaining integrations. • Proven ability to design and implement end-to-end business process automation. • Experience integrating Salesforce with telephony, chat, or customer engagement platforms. • Familiarity with AI capabilities within Salesforce and/or external automation tools. • Strong understanding of Salesforce data architecture, governance, and deduplication • Strong data skills with the ability to query/analyze data (SQL or similar) • Expert-level understanding of Salesforce Lightning configuration, Flow (record-triggered, scheduled, screen flows) and platform capabilities. • Strong knowledge of security, access controls, and compliance best practices. • Experience working in fast-paced, high-growth environments.

🏖️ Benefits

• medical, vision, dental, disability, and life insurance • parental and military leave • employee assistance program • 401k + match • annual bonus • pet insurance • RSUs • Paid parking* • 10 paid holidays