Zendesk
5001 - 10000 employees
Founded 2007
☁️ SaaS
🤝 B2B
💰 Grant on 2019-09
SaaS • B2B • Customer Support
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Senior Product Manager
🕒 April 28
🏢🏡 San Francisco – Hybrid
💵 $182k - $274k / year
⏰ Full Time
🟠 Senior
✅ Product Manager
🦅 H1B Visa Sponsor
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Zendesk
5001 - 10000 employees
Founded 2007
☁️ SaaS
🤝 B2B
💰 Grant on 2019-09
SaaS • B2B • Customer Support
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
📋 Description
• Be a subject matter expert in this product area. • Work with customers to understand their needs. • Set and articulate a vision and roadmap. • Drive the execution of new capabilities and enhancements. • Collaborate with UX/UI designers to create intuitive interfaces. • Define OKRs and success metrics.
🎯 Requirements
• Bachelor’s Degree. • 5 years of Product Management experience. • Experience in customer-focused SaaS. • Designing and shipping full-stack solutions. • Excellent verbal and written communication skills. • Ability to understand complex systems and balance tradeoffs. • A great collaborator.
🏖️ Benefits
• This position may also be eligible for bonus, benefits, or related incentives. • Flexible work arrangements. • Professional development opportunities.
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