Senior Strategy and Business Operations Manager

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Logo of Zillow

Zillow

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Own the end-to-end performance reporting framework, defining and maintaining the metrics that tracks business health and progress against goals • Build, maintain, evolve, and shape dashboards and reporting infrastructure, ensuring stakeholders have accurate, timely visibility into key performance indicators, and proactively identifying and raising risks and opportunities in the business • Design and execute ad-hoc analyses to answer critical business questions—diagnosing performance anomalies, surfacing underlying drivers, sizing opportunities, and stress-testing assumptions • Build and maintain business performance forecasts, translating leading indicators and historical trends into forward-looking projections that support planning and forecasting processes • Synthesize complex quantitative findings into clear, executive-ready narratives that drive alignment and decisions across cross-functional stakeholders • Partner closely with Data Engineering, Data Science, and Product Analytics teams to ensure data infrastructure, definitions, and pipelines support the team’s analytical needs • Identify gaps in current measurement approaches and proactively develop new frameworks to track emerging products and initiatives • Orchestrate collaboration across Product, Data Science/Data Engineering, Finance, Marketing, Sales, and Customer Experience teams to ensure data and insights are connected to strategy and execution

🎯 Requirements

• Bachelor’s degree in a quantitative field (e.g., Economics, Statistics, Mathematics, Computer Science, Data Science, or related field) • 7+ years of experience in business analytics, business intelligence, or similar roles • SQL proficiency, with demonstrated ability to work with complex, large-scale datasets • Hands-on experience building and maintaining dashboards in Tableau or a comparable BI tool • Proficiency working in cloud data platforms (preferably Databricks) • Strong analytical skills, with a track record of translating data into clear insights and influencing decisions with cross-functional stakeholders.

🏖️ Benefits

• Equity awards based on experience, performance, and location

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