Program Manager, Technology

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🕒 April 9

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Logo of Ziply Fiber

Ziply Fiber

1001 - 5000 employees

Founded 2020

📡 Telecommunications

👥 B2C

💰 Corporate Round on 2022-11

Telecommunications • Internet Services • B2C

Ziply Fiber is a leading provider of fiber-optic internet services in the Pacific Northwest, offering high-speed internet plans that cater to both residential and business customers. With a focus on transparency and customer satisfaction, Ziply Fiber provides no annual contracts, no data caps, and a variety of multi-gig internet options designed for modern households and businesses. Their services include whole home WiFi, streaming TV, and phone services, making them a one-stop solution for connectivity needs.

📋 Description

• Lead delivery of complex telecom and network technology programs, overseeing multiple related projects within the assigned domain. • Coordinate project managers and cross-functional teams including network engineering, IT, operations, vendors, and business stakeholders. • Employee may manage and oversee contractors or external project leads executing projects within the program, ensuring alignment to program goals, timelines, and delivery standards. • Develop and maintain integrated project plans, including scope, schedules, dependencies, and sequencing across projects. • Establish and manage program governance, ensuring consistent delivery standards and cadence across all program projects. • Manage program and project-level risks, issues, and dependencies, driving timely mitigation and escalation when necessary. • Optimize resource allocation and capacity planning across program workstreams. • Monitor program and project-level financial performance, including budgets, forecasts, and funding alignment. • Ensure clear communication of program status, timelines, impacts, and risks to leadership and stakeholders. • Support continuous improvement of program management processes and delivery discipline. • Ensure programs meet operational readiness requirements and support transition to production and field teams. • Align program outcomes to strategic goals and ensure benefits realization is tracked and reported.

🎯 Requirements

• High school diploma or GED. • Bachelor’s degree in a related field or equivalent professional experience. • Minimum of five (5) years of project or program management experience in telecommunications, technology, or a related field. • Proven experience leading multi-project programs or complex technology initiatives. • Strong understanding of network infrastructure, platforms, and telecom environments. • Demonstrated success coordinating cross functional teams in fast paced environments. • Excellent organizational, communication, and stakeholder management skills. • Ability to bring structure, clarity, and execution discipline to ambiguous or complex initiatives. • Strong analytical and problem-solving skills with the ability to interpret technical information and translate it for business stakeholders.

🏖️ Benefits

• Medical • Dental • Vision • 401k • Flexible spending account • Paid sick leave and paid time off • Parental leave • Quarterly performance bonus • Training • Career growth and education reimbursement programs

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