Video Specialist

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🔥 0 minutes ago

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Zoom

5001 - 10000 employees

Founded 2013

☁️ SaaS

🏢 Enterprise

💰 $130M Post-IPO Equity - Zoom on 2021-11

SaaS • Enterprise

Zoom is a SaaS company offering an AI-first unified communications and collaboration platform that enables video meetings, team chat, cloud phone, email and calendar, webinars, contact center, collaborative docs and whiteboards, and developer APIs. Its products—built for hybrid and remote work—include AI features for summarization, virtual agents, and productivity automation, serving small teams up to large enterprises across multiple industries.

📋 Description

• Coordinate and facilitate virtual meetings, live streams and presentations • Respond to all virtual communication in a timely and professional manner • Escalate issues as needed; learn and apply solutions in the future • Proactively engage with the team and jump in to support others as needed • Client facing, highly professional customer service • Other duties as assigned according to business line and regional attributes

🎯 Requirements

• Degree educated preferred • Ability to work virtually without interruptions • Reliable internet connection and working computer • Excellent interpersonal communication in fluent English • Strong collaboration & listening skills • Technologically savvy • Ability to multi-task • Proactive with a positive attitude • Adaptable to change • Critical thinking /analytical skills • Outstanding customer support skills • Experience with Zoom and Microsoft Suite (Teams) • Previous work or virtual meetings from home experience desired • Flexible work schedule • Plus if fluent in Spanish, Japanese, German, Portuguese, or any other language

🏖️ Benefits

• Must have general availability during regular business hours 8am-5pm ET/BST • Flexible work schedule

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