Senior Director, Business Relationship Manager, Personal Lines

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🌵 Arizona, California, +3 estados a mais – Remoto

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CSAA Insurance Group, a AAA Insurer

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💸 Finanças

👥 B2C

Insurance • Finance • B2C

A CSAA Insurance Group é um provedor de seguros líder, afiliado à AAA, oferecendo uma variedade de produtos de seguro, incluindo opções de cobertura para automóveis, residências e outras, adaptadas para atender às necessidades de seus membros em vários estados. A empresa prioriza excelente serviço ao cliente e conveniência, oferecendo gestão de apólices online, assistência a sinistros e recursos para que seus membros maximizem seus benefícios. A CSAA Insurance Group está comprometida em melhorar a experiência de seguro através de serviços fáceis de usar e com forte ênfase na satisfação do cliente.

Descrição

• Act as the main liaison between business units and IT, understanding business needs and translating them into actionable technology initiatives. • Develop a deep understanding of business strategies, goals, and challenges to align IT priorities effectively. • Build and maintain strong relationships with business partners, ensuring continuous alignment and satisfaction. • Define the vision, strategy, and roadmap for key products and services, ensuring alignment with business objectives. • Oversee the entire product lifecycle, from ideation and development to deployment, maintenance, and retirement. • Lead multi-functional teams to prioritize product features and enhancements based on business value and customer needs. • Conduct market and user research to identify opportunities for innovation and differentiation. • Support portfolio of IT projects and products, ensuring resources are allocated effectively and deliverables meet business priorities. • Establish processes for collecting, evaluating, and prioritizing business requirements and IT demands. • Facilitate collaboration between IT teams, product managers, and business collaborators to drive project success. • Identify and champion opportunities to use emerging technologies and industry trends to address business challenges. • Create a collaborative, inclusive, and psychologically safe environment, demonstrating authenticity and fostering trust.

🎯 Requisitos

• Bachelor of Science or Bachelor's degree in Business, Engineering, or a related field • 10 years Product Management • Commercial and/or Personal Lines insurance experience • Solid technical background with a deep understanding of product development processes • Demonstrated ability to manage complex projects and deliver results in a fast-paced environment • Experience with data analysis and visualization tools • Proficiency in Agile methodologies and product management tools (e.g., Jira, Asana, Trello) • Proven ability to lead others directly or indirectly, as demonstrated through 5+ years of leading teams, enterprise-wide programs, or large cross-functional programs and at least 2 of those years directly managing others.

🏖️ Benefícios

• total compensation package • annual bonus eligibility for most roles • 401(k) with a company match • Flexible Workplace