Installed Base Manager

🕒 Julho 21

🐊 Florida, North Carolina, +1 estados a mais – Remoto

🐊 Florida – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $68.600 - $109.760 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 38%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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ABB

SiteLinkedInTodas as Vagas

10.000+ funcionários

💼 Consultoria

📦 Logística

🚗 Transporte

💰 $545.852.720 Post-IPO Debt - ABB em 2023-11

Consulting • Logistics • Transport

ABB é uma empresa global de tecnologia especializada em eletrificação, automação industrial, robótica, movimento e produtos e serviços de energia. A empresa projeta, fabrica e presta serviços de manutenção em hardware como motores, inversores, equipamentos de média e baixa tensão, transformadores, infraestrutura de carga para veículos elétricos e sistemas robóticos. Além disso, a ABB oferece software e serviços de ciclo de vida para clientes dos setores de utilidades, indústria, transporte e infraestrutura, a fim de melhorar a eficiência e possibilitar um futuro digitalmente conectado e de baixo carbono.

Descrição

• Lead installed base management operations by developing, standardizing, and continuously improving processes, workflows, and best practices across the US organization. • Coordinate cross-functionally with Factory and Sales teams to ensure accurate transfer, validation, and maintenance of installed base data, including container uploads, sales transfers, and customer site confirmations. • Serve as the primary installed base platform administrator and user support lead, providing training, troubleshooting, onboarding, access rights management, and guidance to internal stakeholders. • Drive tools improvement through digital technologies such as AI. • Own data quality, governance, and site validation activities by reviewing and approving site entries, maintaining data integrity, resolving discrepancies, and driving ongoing cleanup and reporting initiatives. • Bridge factory operations, sales teams, and end users to ensure accurate and up-to-date asset data throughout the product lifecycle. • Serve as the primary point of contact for all installed base activities.

🎯 Requisitos

• Bachelor's degree in Business Administration, Engineering, Computer Science, Operations, or a related field required. • 3+ years of experience in data management, operations, sales operations, or a related discipline, ideally in electrical industry. • Experience working cross-functionally with sales, operations, product management, and manufacturing teams. • Excellent organizational skills with a high attention to detail and data accuracy. • Strong communication and interpersonal skills with the ability to engage stakeholders at all levels to drive changes and tool improvement. • Proficiency in CRM and/or installed base management platforms (e.g., Salesforce, SAP). • Familiarity with ABB products, systems, digitalization, and commercial processes strongly preferred. • Preferred background includes: process formalization, digital tool improvement, or change management initiatives, and an understanding of installed base or asset management processes and tools. • Candidates must already have a work authorization that would permit them to work for ABB in the US.

🏖️ Benefícios

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • ABB provides 11 paid holidays. • Salaried exempt positions are provided vacation under a permissive time away policy.