EDI Experience Manager – B2B SaaS

🕒 Julho 20

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $80.000 - $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 29%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Prompt Therapy Solutions Inc

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Prompt Therapy Solutions Inc. é uma empresa que fornece soluções de software focadas em terapia, projetadas para aumentar a eficiência e a rentabilidade de clínicas. Oferecem uma gama de funcionalidades, incluindo agendamentos com suporte de IA, gerenciamento de pacientes, ferramentas de faturamento e relatórios. Sua plataforma atende a diversos tamanhos de práticas, desde clínicas iniciantes até grandes empresas, visando otimizar as operações das clínicas e melhorar a satisfação dos pacientes. As soluções de IA da empresa ajudam a agilizar os fluxos de trabalho para funções como recepcionistas, terapeutas, faturistas e proprietários de clínicas. Através de análises avançadas e processos automatizados, a Prompt Therapy Solutions busca modernizar a gestão de práticas e impulsionar o crescimento dos prestadores de terapia.

Descrição

• Bridge the gap between technical EDI/Enrollment nuances and the design of high-efficiency workflows that optimize service delivery • Develop a deep understanding of EDI and Enrollments while streamlining internal processes to ensure efficient support engine • Translate complex technical findings into clear client guidance • Represent guidance in live client conversations when needed • Assist in liaising between customers and engineering team • Focus on optimizing EDI support workflows and establishing necessary processes • Report to the Senior Manager of CX, EDI, EDU, and SMB/MM BSM • Establish yourself as a key contributor within 3 months • Build genuine EDI/Enrollment subject-matter depth over time • Promote customer satisfaction and loyalty by understanding and delivering value to each customer’s unique needs • Audit existing processes to proactively identify opportunities to use AI to accelerate EDI processes and workflows • Support EDI engineering ticket creation, review and prioritization • Take on tasks beyond defined job responsibilities as required

🎯 Requisitos

• Experience as a Rehab Clinician, such as SLP, OT, PT, COTA, or PTA • Willingness to build technical fluency in EDI file formats and enrollment mechanics over time • Must have a highly analytical mindset and with superior ability to troubleshoot/test use cases and issues in software • Proactive, self-motivated and ability to use resources available to learn quickly and autonomously • Experienced in thriving within dynamic work settings that demand adaptability and efficiency • Proven ability to handle multiple projects, shift gears quickly, and meet deadlines while maintaining professional composure. • Ready to embrace a fast-paced environment, with occasional requirements to work beyond standard hours • Passionate about establishing processes • Highly Proficient in MS Excel • Exceptional written and verbal communication skills • No prior EDI/Enrollment experience required; comprehensive training will be provided. • Prior startup and/or B2B SaaS technology organization experience • Experience in any function of clinical development or medical billing operations (clinical operations, data management, biostatistics, system management, information management, medical monitoring, RCM follow up, claim review and submission, etc.) • Prefer 1-3 years of experience on a Support or CX Team • Understanding and learning software must be a passion of yours • Highly motivated to work in a fast paced, dynamic environment where you will need to work outside normal working hours at times

🏖️ Benefícios

• Competitive salaries • Remote/hybrid environment • Potential equity compensation for outstanding performance • Flexible PTO • Company-wide sponsored lunches • Company paid disability and life insurance benefits • Company paid family and medical leave • Medical, dental, and vision insurance benefits • Discounted pet insurance • FSA/DCA and commuter benefits • 401k • Complimentary subscription to digital fitness classes and wellness content • Recovery suite at HQ – includes a cold plunge, sauna, and shower