Principal Technical Consultant

🕒 Julho 14

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🔴 Especialista

💼 Consultor

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👻 Score fantasma 45%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Aderant

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1978

⚖️ Jurídico

💼 Consultoria

☁️ SaaS

Legal • Consulting • SaaS

Aderant é um fornecedor global de software de gerenciamento de negócios e práticas jurídicas que auxilia escritórios de advocacia a conduzir e modernizar suas operações administrativas. A empresa oferece plataformas e aplicativos SaaS baseados em nuvem — incluindo gerenciamento de práticas, tempo e cobrança (iTimekeep), entrega de faturas (BillBlast), conformidade (Onyx/OCG), recrutamento, calendários/processos, análises (Stridyn) e automação de trabalho para pagamento orientada por IA — projetados para grandes serviços profissionais e escritórios de advocacia. Aderant enfatiza IA, transformação em nuvem, segurança (SOC 2) e integrações para melhorar a precisão de faturamento, conformidade, operações financeiras e eficiência operacional para escritórios de advocacia em todo o mundo.

Descrição

• Engage with clients to gather and analyze business requirements, objectives, and challenges. • Conduct discovery sessions, workshops, and interviews to understand client processes and workflows. • Translate client requirements into detailed implementation plans and solution designs. • Configure software solutions based on client requirements, ensuring alignment with best practices and product capabilities. • Customize and tailor solutions to meet specific client needs, integrating with existing systems and third-party applications as necessary. • Test and validate configurations to ensure functionality, usability, and performance meet client expectations. • Lead or support the implementation and deployment of software solutions, managing project timelines, milestones, and deliverables. • Collaborate with project managers, technical teams, and stakeholders to execute project plans and ensure smooth project execution. • Provide technical guidance and support during go-live activities, system integration, and user acceptance testing (UAT). • Deliver product training sessions and workshops to client stakeholders, including end-users, administrators, and executives. • Create and maintain training materials, documentation, and user guides to support client enablement and adoption. • Facilitate knowledge transfer and provide ongoing support to clients to ensure they maximize the value of the software solution. • Build and maintain strong relationships with clients, serving as a trusted advisor and advocate for their success. • Proactively identify opportunities for additional services, upsell, and cross-sell opportunities based on client needs and usage. • Monitor client satisfaction, gather feedback, and address concerns to ensure a positive customer experience and long-term retention. • Collaborate effectively with sales, product management, support, and development teams to align on client requirements and project goals. • Provide feedback to internal teams on product enhancements, features, and functionality based on client interactions and market insights. • Contribute to knowledge sharing and best practices within the professional services team and across the organization.

🎯 Requisitos

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (Master’s degree is a plus). • 7+ years in professional services, consulting, or technical implementation roles, preferably in software or technology. • Strong technical aptitude and proficiency in software configuration, system integration, and troubleshooting. • Experience with project management methodologies (e.g., Agile, Waterfall) and project delivery best practices. • Excellent communication and presentation skills, with the ability to effectively engage with stakeholders at all levels. • Customer-focused mindset with a passion for delivering exceptional service and achieving client success. • Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. • Problem-solving skills and the ability to analyze complex issues and propose effective solutions. • Willingness to travel occasionally to client sites for onsite engagements (travel requirements may vary).

🏖️ Benefícios

• Health insurance • Flexible work arrangements • Professional development opportunities

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