Delivery Director

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Alchemy Technology Services

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2018

💳 Fintech

Fintech • Insurance • Software

A Alchemy Technology Services é um centro global de excelência focado na implementação de software para o setor de seguros. A empresa apoia a digitalização da indústria de seguros fornecendo serviços de implementação e suporte de software para companhias de seguros, integradores de sistema e provedores de software líderes no mercado. Com ampla experiência na transformação de processos de seguros, a Alchemy auxilia seus clientes a aumentar a produtividade, reduzir despesas e melhorar a experiência do cliente por meio de soluções tecnológicas inovadoras.

Descrição

• Lead and oversee a portfolio of client engagements, ensuring successful delivery against agreed scope, timelines, budgets, and quality standards • Provide executive-level leadership and governance across complex transformation programmes and strategic client accounts • Act as the senior escalation point for delivery, operational, commercial, and client issues, ensuring effective resolution and risk mitigation • Build trusted relationships with client executives and senior stakeholders, becoming a recognised advisor and delivery partner • Drive delivery excellence through effective governance, reporting, forecasting, resource management, and performance monitoring • Partner with commercial and sales teams to support bids, proposals, mobilisation activities, and account growth opportunities • Monitor portfolio financial performance, including revenue, margin, utilisation, forecasting, and commercial outcomes • Support the successful mobilisation of new client engagements and transformation programmes • Ensure effective collaboration across consulting, business analysis, technical analysis, quality assurance, PMO, and delivery functions • Identify opportunities to improve delivery capability, operational efficiency, and client value across the organisation • Contribute to the development of delivery standards, methodologies, and best practices • Support the development, mentoring, and growth of delivery leaders and consulting talent across the business • Contribute to Alchemy’s strategic growth objectives as part of the senior leadership community

🎯 Requisitos

• Significant experience delivering Guidewire implementation or transformation programmes within the insurance industry • Strong commercial acumen with experience managing revenue, margin, forecasting, and delivery performance, specifically with fixed-price and outcome-based programme experience • Experience of negotiating and managing complex contractual engagements with clients • Proven track record of managing multiple concurrent client engagements and delivery portfolios • Experience leading geographically distributed or global delivery teams • Strong understanding of programme delivery, governance, risk management, resource planning, and change management • Ability to operate strategically while maintaining oversight of delivery execution • Strong leadership presence with the ability to drive accountability, collaboration, and high performance

🏖️ Benefícios

• Structured career progression model • Exceptional training programmes • Industry-recognised certifications • Exposure to innovative technologies • Technology-driven methodologies