Customer Service Professional – Phone, Chat, Email

Vaga não está no LinkedIn

🕒 Fevereiro 26

🏈 Alabama – Remoto

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💵 $40 - $45 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

👻 Score fantasma 54%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Amaz Property Management

Amaz Property Management

- funcionários

🏠 Imobiliário

👥 B2C

Real Estate • B2C

A Amaz Property Management é uma empresa de administração de imóveis de propriedade familiar que gerencia e aluga comunidades de apartamentos residenciais nas áreas de Houston e Dallas, Texas. Com mais de 35 anos de experiência, ela se concentra em fornecer lares limpos, confortáveis e acessíveis, e enfatiza um atendimento ao cliente excepcional, responsabilidade, integridade e respeito pelos residentes. A empresa opera múltiplas propriedades de apartamentos, lida com locação e cobrança de aluguel, e oferece serviços de manutenção e atendimento aos inquilinos.

Descrição

• Respond to phone, chat, and email inquiries in a timely and professional manner • Provide accurate and helpful information to clients and tenants • Assist with general inquiries, maintenance requests, and lease inquiries • Troubleshoot and resolve any customer service issues • Maintain a high level of customer satisfaction and ensure a positive customer experience • Collaborate with team members to ensure all inquiries are handled efficiently and effectively • Keep detailed records of all customer interactions and follow up as needed • Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants • Assist with other administrative tasks as needed

🎯 Requisitos

• High school diploma or equivalent • Previous customer service experience, preferably in a remote setting • Excellent communication skills, both written and verbal • Ability to multitask and prioritize tasks effectively • Strong problem-solving skills • Proficient in using various computer programs and systems • Ability to work independently and in a team environment • Availability to work a full-time schedule, including some evenings and weekends as needed

🏖️ Benefícios

• Competitive salary • Work from the comfort of your own home • Comprehensive training and support • Opportunities for career growth and development • Collaborative and supportive work environment • Paid time off and holidays

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