Account Manager – Healthcare

🕒 Setembro 4

🌲 North Carolina, Ohio, +2 estados a mais – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Americhem

Americhem

501 - 1000 funcionários

🏭 Manufatura

🏗️ Construção

🚘 Automotivo

Manufacturing • Construction • Automotive

A Americhem é uma fabricante global de compostos customizados e masterbatches que projeta e formula compostos termoplásticos, masterbatches de cor e sistemas de aditivos voltados a desempenho, aparência e conformidade regulatória. A empresa oferece soluções de polímeros desenvolvidas sob medida, testes, suporte de design, fabricação customizada e serviços em campo para setores críticos, como saúde, transporte, eletrônicos, embalagens e materiais de construção, com foco em sustentabilidade e certificações globais.

Descrição

• Engage customers through in-person visits, phone, email, and virtual meetings • Develop “high, wide and deep” customer relationships • Meet commercial KPIs, including volume growth, pricing actions, and on-time payments • Build trust and rapport to drive long-term customer retention and satisfaction • Recommend solutions and product options based on customer needs and feedback • Collaborate with sales and marketing teams on leads and campaigns • Support account activities, manage CRM data, and respond to inquiries promptly • Identify sales opportunities through day-to-day customer interactions • Coordinate with internal stakeholders to resolve issues and improve customer experience • Provide technical guidance and material recommendations based on customer application requirements • Support material selection, processing optimization, and performance troubleshooting • Translate technical customer needs into internal development or formulation direction • Collaborate with R&D, technical service, and operations teams • Support revenue growth by managing customer accounts and driving sales • Meet volume growth targets, pricing actions, on-time payment, and other commercial metrics

🎯 Requisitos

• Bachelor’s degree in Materials or Plastics Engineering or a related Engineering discipline required • 5+ years of experience in account management, Business Development, Inside Sales or Technical Sales within a plastics, polymer, compounding or manufacturing environment, preferably within large resin producers • Experience with CRM tools and managing a high volume of accounts preferred • Up to 50% travel • Clear and professional communication • Strong relationship-building with a customer-first mindset • Organized, detail-oriented, and self-motivated • Adaptable and calm in a high-volume, fast-paced environment • Team player who thrives in cross-functional collaboration

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