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VIP Travel Consultant – Evenings and Overnights

🕒 6 dias atrás

💵 $46.200 - $85.800 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💼 Consultor

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da American Express Global Business Travel, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship 6 dias atrás

Ainda aberta no site da American Express Global Business Travel. Verificada 1 hora atrás.

Logo of American Express Global Business Travel

American Express Global Business Travel

10.000+ funcionários

Fundada em 2014

💼 Consultoria

📦 Logística

🏨 Hospitalidade

Consulting • Logistics • Hospitality

American Express Global Business Travel é uma empresa que oferece serviços completos de gestão de viagens corporativas. Disponibiliza soluções tecnológicas para ajudar as empresas a gerenciar e otimizar seus programas de viagem de forma eficiente, oferecendo uma gama de serviços que inclui reservas, conformidade com a política de viagens, gestão de despesas e relatórios. A empresa atende clientes em todo o mundo, destinando-se a uma ampla variedade de idiomas e necessidades culturais, com o objetivo de aprimorar as experiências de viagens de negócios por meio da inovação na indústria de viagens.

Descrição

• Advise and arrange travel for corporate business customers, both individuals and groups, in the US • Analyze and research travel options and proactively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel involving air, road, rail, and accommodations • Use Sabre, Apollo, or Amadeus Global Distribution Systems • Ensure compliance with customer travel policies, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Prevent fraudulent after-hours callers from booking trips by following security protocols • Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels

🎯 Requisitos

• Passion for excellence in client service, including proactive anticipation of needs • Native GDS expertise in Sabre, Apollo, or Amadeus • 3+ years of corporate travel experience • Experience with fares, ticketing, car, hotel, air, and rail for domestic and international travel • Excellent professional written and verbal communication • Attention to detail • Integrity and ability to protect personal traveler information • Ability to resolve customer issues quickly and independently or with suppliers • Teamwork and openness to feedback

🏖️ Benefícios

• Great shift premiums for alternative shifts • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources for employees and immediate family • Travel perks and weekly deals on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Inclusive and collaborative culture • Career advancement opportunities • Reasonable accommodation for qualified individuals with disabilities

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