Account Manager

🕒 Maio 8

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amps

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2005

⚕️ Seguro de Saúde

💳 Fintech

🤝 B2B

Healthcare Insurance • Fintech • B2B

A AMPS é líder na redução de custos de saúde para organizações autofinanciadas, dedicada a transformar como as empresas gerenciam suas despesas com saúde. Com quase duas décadas de experiência, a AMPS oferece soluções inovadoras e centradas no membro, como PriceDynamix, ClaimInsight e Drexi, que geram economia, mantendo a alta qualidade dos cuidados. Sua abordagem personalizada capacita as organizações a controlarem seus custos de saúde sem comprometer o bem-estar dos membros, tornando-a um parceiro confiável na obtenção de economias sustentáveis em saúde.

Descrição

• Lead pre- and post-sale presentations and coordinate regular client meetings to maintain strong relationships and ensure alignment on goals and services. • Drive revenue growth through upselling, cross-selling, and strategic account planning across assigned clients. • Manage and track client communications using the CRM system • Oversee client proposals, renewals, and implementations, ensuring timely and effective execution in collaboration with internal teams. • Develop and maintain Strategic Account Plans that outline client goals, key initiatives, and growth opportunities. • Serve as the primary client contact, ensuring timely communication, issue resolution, and overall satisfaction. • Demonstrate strong knowledge of AMPS products and services, effectively aligning solutions with client needs. • Collaborate with internal teams to resolve client issues, improve service delivery, and streamline processes. • Ensure compliance with company policies, procedures, and HIPAA standards in all client interactions. • Partner with Operations, SMEs, and other departments to meet client requirements and strengthen relationships.

🎯 Requisitos

• 3+ years of experience in managing both internal and external relationships; knowledge of healthcare plan administration. • Experience in healthcare plans, health insurance, or equivalent • Exceptional communication skills, both written and verbal, with strong presentation abilities in-person and virtually. • Proficiency in MS Office, especially in advanced Excel functions and PowerPoint. • Ability to manage multiple client accounts, work under pressure, and consistently deliver exemplary customer service. • A plus if you have… Bachelor's degree in marketing or business administration • Self-funded healthcare experience

🏖️ Benefícios

• Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement savings plan with company match. • Generous paid time off and holiday schedule. • Professional development opportunities.