Associate Account Manager

🕒 Abril 14

🌵 Arizona – Remoto

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⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧑‍💼 Executivo de Contas

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 55%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of amps

amps

201 - 500 funcionários

Fundada em 2005

🏥 Saúde

💼 Consultoria

🛡️ Seguros

Healthcare • Consulting • Insurance

A AMPS é líder na redução de custos de saúde para organizações autofinanciadas, dedicada a transformar como as empresas gerenciam suas despesas com saúde. Com quase duas décadas de experiência, a AMPS oferece soluções inovadoras e centradas no membro, como PriceDynamix, ClaimInsight e Drexi, que geram economia, mantendo a alta qualidade dos cuidados. Sua abordagem personalizada capacita as organizações a controlarem seus custos de saúde sem comprometer o bem-estar dos membros, tornando-a um parceiro confiável na obtenção de economias sustentáveis em saúde.

Descrição

• Provide support to the Account team for assigned clients • Provide client-facing support and internal and external reporting • Submit client access requests • Assist with benefit setup and project support • Execute client-specific operational deliverables • Identify service trends and support operational needs and issue resolution • Maintain ownership of assigned service and operational deliverables • Monitor and identify service trends to enable immediate resolution of service issues • Assist with standard and non-standard reporting and analytics • Handle administrative invoice inquiries • Research billing and rebates • Collaborate to resolve operational and service-related issues, escalate when appropriate, and drive recovery efforts • Serve as the client’s voice within Drexi to drive continuous service improvement and accountability • Coordinate deliverables with internal operational departments to ensure client satisfaction and loyalty • Attend Open Enrollment events • Collaborate with the internal team to service the entire book of business

🎯 Requisitos

• Excellent verbal and written communication skills • Understanding the PBM industry required • Excellent customer service skills • Strong analytical and problem-solving skills • Detail-oriented, flexible, and strong organizational skills • Ability to work independently and within a team environment • Ability to travel on an as-needed basis • Bachelor's Degree preferred • Minimum of 1-year experience in a pharmacy and/or pharmacy benefit management • Indoor office environment with moderate noise • Travel required for on-site client visits approximately 10% of the time • Ability to lift up to 25 lbs.; walking, stooping, kneeling, crouching, or crawling may be required • Frequent sitting, keyboard use, reaching with hands and arms, talking, and hearing approximately 70% of the time • Normal vision abilities required, including close vision and ability to adjust focus

🏖️ Benefícios

• Fully remote work arrangement • Client-facing and operational support experience • Approximately 10% travel for on-site client visits

Candidatar-se

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