Director, Account Management

🕒 Julho 27

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ApartmentIQ

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏠 Imobiliário

☁️ SaaS

Real Estate • SaaS

O ApartmentIQ é uma plataforma de dados de mercado imobiliário multifamiliar que integra diariamente dados de 40 milhões de unidades em ferramentas para pesquisas de mercado, pesquisas e gestão de receitas. Ele oferece pesquisas de mercado automatizadas diariamente, um produto de pesquisa de mercado (Explore Pro) e um produto de gestão de receitas baseado em IA chamado Daylight. O ApartmentIQ atende a mais de 1. 500 empresas de gestão de propriedades (PMCs) e monitora diariamente mais de 8 milhões de unidades, com dados históricos e agregação de dados de preços/concessões. A plataforma é utilizada por gestores de ativos, gerentes de receitas e equipes de desenvolvimento de negócios no setor imobiliário multifamiliar para coletar inteligência competitiva, acompanhar pipelines de construção, comparativos de aluguel e automatizar fluxos de trabalho de inteligência de mercado.

Descrição

• Leadership & Talent Development • Coaching & Mentorship: Lead a team of AMs, providing hands-on coaching for complex negotiations, consultative discovery, and multi-product expansion plays. • Performance Management: Conduct regular 1:1s and pipeline reviews to ensure individual AMs are meeting or exceeding their quotas. • Scaling the Team: Recruit, hire, and onboard new Account Managers as we scale. • Strategic Account Growth • Expansion Strategy: Architect the playbook for introducing new ApartmentIQ products to existing clients, ensuring the team aligns our suite with client business goals. • Executive Sponsorship: Act as the senior point of contact for "C-Suite" stakeholders at our largest multi-family accounts, stepping in to support high-stakes renewals or escalations. • Territory Optimization: Own the AM territory and account-assignment framework in partnership with Sales and CS leadership. • Operational Excellence • Forecasting & Reporting: Maintain an accurate team forecast in Salesforce, providing executive leadership with visibility into monthly and quarterly expansion and renewal trends. • Cross-Functional Advocacy: Serve as the "Voice of the Customer" to Product and Marketing teams, turning team-wide feedback into actionable product enhancements. • Field Leadership: Lead the team’s presence at national industry conferences and accompany AMs on high-value on-site business reviews (Travel up to 25%).

🎯 Requisitos

• Experience: 7+ years in B2B SaaS Account Management or Sales, with 3+ years in a leadership or team-lead capacity. • Multifamily Expertise: Deep experience in Multifamily SaaS is required. • Proven Track Record: Demonstrated success in hitting team-wide quotas and managing high-growth expansion targets. • Subject Matter Expert: Previous experience selling competitive or market intelligence products is a significant plus. • Tech Stack Mastery: Advanced proficiency in Salesforce, Gong, Salesloft, and ZoomInfo to drive team productivity and data hygiene. Fluency with modern AI tooling (Claude, ChatGPT for workflow acceleration) is a plus. • Strategic Mindset: Ability to turn raw data into a narrative that helps AMs sell more effectively to sophisticated owners and operators.

🏖️ Benefícios

• Remote-First: We offer the freedom to work from home across most of the U.S. You’ll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together. • Competitive Compensation: We believe in hiring the best and paying accordingly. You’ll receive a competitive salary that reflects your impact and expertise. • Paid Time Off: Take the time you need with our flexible vacation policy and dedicated paid parental leave to support you and your family’s biggest milestones. • Your Health Matters: Stay healthy with high-quality Medical, Dental, and Vision insurance plans for you and your family. • Peace of Mind (On Us): We fully invest in your security with 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. • Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage to keep your pets happy and healthy, too. • Invest in Your Future: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build the company.