Senior Director – MGU Partnerships

🕒 Março 31

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130.000 - $160.000 / ano

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

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Arlo

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2022

⚕️ Seguro de Saúde

🤝 B2B

👥 RH Tech

💰 $4.000.000 Seed Round - Arlo em 2025-03

Healthcare Insurance • B2B • HR Tech

A Arlo é uma plataforma de benefícios e plano de saúde auto-financiada para pequenas e médias empresas, que oferece um seguro de saúde transparente e focado na prevenção, com preços previsíveis, atendimento primário sem custo, atendimento de urgência virtual, suporte de concierge e um aplicativo móvel para simplificar a administração para empregadores e corretores. Disponibiliza cobertura em quase todos os estados dos EUA (exceto WA, NY, HI, DC e OK), atendendo equipes de aproximadamente 10 a 150 funcionários, e enfatiza preços claros, redução em negativas de sinistros e estabilidade nas taxas ao longo dos anos.

Descrição

• Drive revenue growth across existing client and partner relationships • Identify and execute on upsell, cross-sell, and expansion opportunities within the current book • Lead renewals and retention efforts to maximize long-term account value • Scope, onboard, and manage new program partnerships with TPAs and vendors • Serve as the day-to-day relationship owner for clients and partners • Act as the primary escalation point when issues arise • Monitor account performance including loss ratio trends and utilization drivers • Partner with underwriting, analytics, and clinical teams to identify improvement opportunities • Proactively communicate performance insights and recommendations to clients and partners and ensure insights are being acted on • Lead resolution of service, billing, eligibility, claims, and TPA-related issues • Coordinate across internal teams and external partners to drive timely outcomes • Ensure issues are documented, tracked, and closed with accountability

🎯 Requisitos

• Experience in business development, sales, relationship management, or partnership roles • Familiarity with TPAs and third-party service models • Strong understanding of client performance metrics and financial drivers • Comfortable managing complex, multi-stakeholder relationships and resolving issues under pressure • Excellent communication, organization, and follow-through. • Bonus points for: • Experience in employee benefits, health insurance, or related financial services • Exposure to loss ratio management, renewals, or plan performance reporting • Background in a growth-oriented sales organization

🏖️ Benefícios

• High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company. • Join an important mission: Your work directly influences how people access care and improves lives at scale. • Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity. • Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare. • High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.