Director of RCM Account Management

🕒 Julho 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $90.000 - $120.000 / ano

⏰ Tempo Integral

🔴 Especialista

💰 Gerente de Contas

👻 Score fantasma 31%

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Assembly Health

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Assembly Health é dedicada a elevar o desempenho financeiro de provedores de saúde por meio de soluções inovadoras de gestão do ciclo de receita e suporte administrativo. Sua equipe especializada e tecnologia otimizam processos, permitindo que as organizações de saúde se concentrem em oferecer um atendimento de qualidade aos pacientes. Com uma abordagem abrangente que inclui análises, consultoria de conformidade e serviços de pessoal, a Assembly Health atende uma ampla gama de especialidades médicas e comunidades de cuidados prolongados nos Estados Unidos.

Descrição

• Lead, mentor, and develop a high-performing team of RCM Account Managers • Partner with the VP and General Manager of Physician RCM on staffing evaluations, talent development, and succession planning • Supervise onshore and offshore revenue cycle teams across operations, analytics, billing, coding, and compliance • Serve as executive liaison for C-suite and board-level stakeholders across top-tier accounts • Lead strategic business reviews and planning sessions for high-value clients • Optimize client workflows and ensure seamless delivery of RCM services • Develop KPIs, performance metrics, and reporting structures • Analyze performance trends, financial data, and client feedback to drive strategic decisions and continuous improvement • Monitor staff performance, provide coaching, and implement quality assurance initiatives • Drive account growth and retention through new services and expanded partnerships • Support contract renewals, pricing discussions, and proposal development • Address client risk areas and implement retention strategies • Maintain cross-department communication and knowledge sharing • Collaborate with Nextech leadership on KPIs, system enhancements, and program challenges or successes • Ensure compliance with applicable government regulations and industry standards • Lead or participate in special projects and perform additional duties as needed

🎯 Requisitos

• Bachelor’s degree in business, Healthcare Administration, or equivalent years of experience • 8+ years of progressive experience in revenue cycle management or healthcare operations • 5+ years in a leadership role managing client-facing account management teams • Proven experience managing enterprise-level clients with direct C-suite and board executive engagement • Demonstrated success driving client satisfaction, retention, and growth through strategic account oversight • Deep knowledge of end-to-end RCM processes, including coding, billing, accounts receivable, collections, and denials • Experience with RCM platforms; NextGen preferred • Experience with automation tools and strong technical aptitude • Strong analytical and problem-solving capabilities • Exceptional communication, relationship management, and organizational skills • Client-first mindset • Adaptability and willingness to learn different processes • Ability to perform effectively in a fast-paced, dynamic environment • Ability to sit for prolonged periods and work on a computer • Ability to occasionally lift or carry up to 10 pounds

🏖️ Benefícios

• Eligible employees may participate in company bonus programs • Medical insurance • Dental insurance • Vision insurance • 401(k) • Paid time off • Comprehensive benefits package