Senior Account Executive

🕒 Abril 30

🏛️ District of Columbia, Kentucky, +3 estados a mais – Remoto

🏛️ District of Columbia – Remote 🐎 Kentucky – Remote 🌲 North Carolina – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Tempo Integral

🟠 Sênior

🧑‍💼 Executivo de Contas

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Assurant

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1892

💸 Finanças

👥 B2C

💰 Post-IPO Debt em 2023-02

Finance • Insurance • B2C

A Assurant é uma empresa global especializada em oferecer serviços de suporte e proteção centrados no consumidor. Com presença em mais de 21 países em regiões como América do Norte, Europa, América Latina e Ásia-Pacífico, a Assurant atende mais de 300 milhões de consumidores por meio de serviços como proteção de tecnologia, resolução de sinistros e serviços financeiros. A empresa enfatiza a inovação, oportunidades de trabalho remoto e colaboração global, com equipes qualificadas em tecnologia, sinistros, atendimento ao cliente e finanças. A Assurant oferece um pacote de benefícios competitivo e está comprometida com oportunidades iguais de emprego e equilíbrio entre vida profissional e pessoal.

Descrição

• Serve as the primary point of contact for assigned clients, managing day-to-day relationships to ensure high levels of satisfaction, retention, and service quality, while also uncovering new opportunities. • Build and maintain strong relationships with key client stakeholders at multiple levels, including regular engagement with senior leadership. • Respond to client inquiries accurately and promptly, resolving issues and escalating quality concerns as needed to ensure timely resolution. • Identify, present, and support the implementation of new business opportunities, program enhancements, and strategic solutions that drive revenue growth and client retention. • Oversee client implementations and ongoing program changes, ensuring alignment with contractual terms, regulatory requirements, and business guidelines. • Monitor service performance, key business metrics, and revenue goals; provide clear performance updates and insights into internal leadership. • Prepare and lead client Business Reviews, including coordinating materials, documentation, logistics, and stakeholder participation. • Analyze program performance and financial results to identify risks, address issues, and recommend solutions or alternative approaches. • Ensure accuracy and integrity of client and business arrangement data from sales through implementation and ongoing changes. • Manage contracting and re-contracting activities, collaborating cross-functionally with internal teams such as Legal, Operations, Claims, Underwriting, Actuarial, and Sales. • Partner with Legal to support contract and addendum development and ensure all necessary approvals are obtained. • Implement program improvements that increase operational efficiency and reduce costs while maintaining service excellence.

🎯 Requisitos

• A minimum of 3 years of experience in agency sales, marketing, and/or account development experience. • A minimum of 1 year of experience in Private Flood insurance or NFIP. • Bachelor’s degree or equivalent experience. • Experience building long-term relationships with clients and providing solutions based on business needs. • Proficiency with MS Tools i.e., Excel, Word, and PowerPoint.

🏖️ Benefícios

• Comprehensive medical, dental, and vision coverage starting day one • 401(k) with a 6% company match • Paid time off, holidays, and a volunteer day • Professional development opportunities • Employee wellness and mental health resources