Manager – Annual Wellness Visit Programs

🕒 Outubro 8

🏄 California – Remoto

🏄 California – Remote

💵 $85.000 - $119.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 2%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 34 dias.
• As vagas desta empresa costumam ser preenchidas em 30 dias.

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Astrana Health

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Astrana Health é uma empresa de saúde que opera clínicas focadas na comunidade e uma plataforma de tecnologia voltada para prestadores de serviços, coordenando cuidados em serviços primários, de urgência e multi-especializados. Ela apoia prestadores de serviços e comunidades locais ao simplificar o acesso aos cuidados, automatizar autorizações prévias e conectar pacientes com profissionais de saúde dentro da rede. A Astrana combina serviços clínicos com tecnologia desenvolvida por médicos para melhorar a experiência do paciente e os fluxos de trabalho dos prestadores.

Descrição

• Review and monitor AWV provider schedules to optimize appointment utilization and access • Oversee daily outreach operations supporting Annual Wellness Visit scheduling goals • Identify scheduling gaps and improve appointment volume and patient access • Align scheduling capacity with patient demand in collaboration with providers and operational leadership • Ensure outreach workflows comply with organizational policies and healthcare regulations • Troubleshoot operational issues and escalate as needed • Manage, coach, and oversee approximately 35–40 outreach and scheduling staff • Conduct interviews, participate in hiring, and lead onboarding, training, and staff development • Monitor employee performance and provide feedback, coaching, and corrective action • Facilitate biweekly team meetings and maintain training materials and SOPs • Manage staffing, scheduling, and coverage • Oversee third-party AWV scheduling and outreach vendors, including communication, escalations, SLAs, productivity, and performance reviews • Oversee AWV billing operations, coding and documentation compliance, claims submission, reconciliation, denials, reimbursement, and policy updates • Track and analyze outreach, scheduling, vendor, billing, productivity, and AWV completion metrics • Develop operational reports, executive dashboards, and KPI analyses • Identify process improvement opportunities through data analysis • Meet weekly with leadership and communicate results to management, providers, and cross-functional stakeholders • Liaise among outreach/scheduling teams, vendors, and billing/revenue cycle teams

🎯 Requisitos

• Bachelor's degree required • Master's degree in Health Administration, Business Administration, or related field preferred • Experience managing healthcare operations, patient outreach programs, or care coordination teams • Experience managing third-party vendors or outsourced service partners, including SLA management and performance oversight • Experience overseeing or working closely with medical billing/revenue cycle operations, preferably related to AWV or preventive care services • Experience managing teams of 25+ staff • Experience with reporting, data analysis, and performance metrics • Knowledge of AWV, preventive care programs, CMS billing guidelines, and healthcare scheduling workflows • Proficiency in Microsoft Excel, reporting/BI tools, and healthcare management/billing systems • Strong organizational, communication, negotiation, and problem-solving skills

🏖️ Benefícios

• Full-time, remote position • Remote work operating in PST

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