Travel Operations Specialist

Provável vaga fantasma

🕒 Junho 22

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 61%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Aux

Aux

51 - 200 funcionários

👥 RH Tech

🤝 B2B

🎯 Recrutamento

HR Tech • B2B • Recruitment

Nós conectamos talentos de alto nível com líderes empresariais e startups promissoras ao redor do mundo. Oferecemos um setup de trabalho em casa em tempo integral com todos os benefícios de emprego, permitindo que você seja produtivo no conforto de sua própria casa.

Descrição

• Book and manage air travel through GDS platforms such as Amadeus, Galileo, or Sabre • Handle fare rules, ticket exchanges, reissues, cancellations, and itinerary changes • Coordinate hotel, villa, transportation, dining, and experience reservations • Research and compare supplier availability, rates, and travel options • Monitor upcoming departures and proactively identify operational issues before they impact clients • Prepare and distribute travel documents, confirmations, vouchers, and itinerary packages • Communicate with clients regarding confirmations, travel documentation, and trip logistics • Support active travelers during schedule changes, disruptions, and other operational matters • Assist with travel documentation and visa-related research • Generate and track client invoices • Reconcile supplier payments and commission records • Maintain accurate booking records and documentation within CRM systems • Support reimbursement processing and travel-related accounting tasks • Ensure all records are accurate, organized, and up to date • Build and maintain relationships with travel suppliers and service partners • Coordinate confirmations, payments, special requests, and operational follow-ups • Maintain supplier databases and booking records with a high level of accuracy

🎯 Requisitos

• Minimum 2 years of experience in travel agency operations, hospitality reservations, travel coordination, or a similar operational role • Strong organizational skills and exceptional attention to detail • Ability to manage multiple bookings and deadlines simultaneously • Excellent written and verbal English communication skills • Experience with invoicing, payment tracking, and administrative processes • Proficiency in Microsoft Office, particularly Outlook, Excel, and Word • Experience using CRM systems • Ability to work during US Eastern Time business hours • Preferred: Experience with Amadeus, Galileo, or Sabre • Preferred: Familiarity with Zoho CRM, Axus, Travefy, Slack, or similar platforms • Preferred: Experience supporting premium or luxury travel services • Preferred: Background in bookkeeping, accounting, or travel finance • Preferred: Additional language skills • Highly organized and process-oriented • Detail-focused and accurate under pressure • Resourceful and proactive when solving operational challenges • Comfortable working in a fast-paced environment with changing priorities • Dependable, professional, and discreet when handling confidential information • Collaborative team player who takes ownership of assigned responsibilities • Full-Time Remote, Monday to Friday • US Eastern Time core business hours • Flexibility required during active travel periods and urgent operational situations

🏖️ Benefícios

• Food Allowance • Government Benefits • 13th Month pay • Work Equipment • Night Differential if applicable (10% of hourly rate) • 20 Leaves (after 6 months) • Holiday pay (200% on Regular holidays; 130% on Special holidays) • Overtime pay (max of 10.25 hrs/day) • Referral bonus (P10,000 if referral passed and stayed with the company for 3 months) • HMO (after 6 months)

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