Account Manager, Client Success

Vaga não está no LinkedIn

🕒 Junho 10

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $75.000 - $85.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🏆 Sucesso do Cliente

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Axios

Axios

501 - 1000 funcionários

Fundada em 2017

💼 Consultoria

📣 Marketing

📱 Mídia

Consulting • Marketing • Media

Axios é uma empresa de mídia que entrega notícias e insights por meio de várias plataformas, incluindo newsletters, meios de comunicação locais e conteúdo exclusivo para profissionais. Cobre uma ampla gama de tópicos como política, políticas públicas, negócios, tecnologia, saúde e energia, proporcionando reportagens e análises aprofundadas. Ao focar em histórias rápidas, concisas e impactantes, a Axios busca tornar as notícias mais acessíveis e envolventes para seu público. Suas ofertas incluem newsletters diárias gratuitas, como Axios AM e Axios Pro, além de eventos e discussões ao vivo.

Descrição

• Join the Client Success team, leading post-sale account management for new and existing growth accounts. • Deliver best-in-class, turnkey client experiences from kickoff to wrap. • Help drive client retention, identify growth opportunities, and support media planning efforts. • Serve as a trusted partner to clients who are new to Axios, ensuring they feel confident and supported. • Work closely with multiple cross-functional teams to develop and execute campaigns across the Axios product suite. • Monitor campaign performance and delivery to ensure campaigns are on track to meet client and revenue goals.

🎯 Requisitos

• 1+ years of digital campaign planning and execution experience in a publisher or agency environment • Agile and adaptable in managing multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations. • Responsible for building media strategies that support client objectives and campaign goals. • Develops a strong understanding of Axios products and effectively positions them to meet client objectives. • Outstanding communication, organization, and project management skills with obsessive attention to detail. • Proficiency in Google Office Suite (Slides, Sheets, Docs). • Prior professional experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus.

🏖️ Benefícios

• 401(k) with employer match • Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network • Employer Health Savings Account (HSA) contribution for the high deductible health plan option • Dental and vision coverage • Primary caregiver 12-week paid leave • Birth-givers will have an additional 6-8 weeks depending on type of delivery, for a total of 18-20 weeks continuous leave • Generous vacation policy, plus holidays • One mental health day per quarter • Annual learning and development stipend • $100 monthly work-from-home stipend • Tele-mental health services through Headspace • OneMedical membership, including tele-health services • Personal health advocacy resources through HealthAdvocate • Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility • Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies • Increased work flexibility for parents and caretakers • Virtual company-sponsored social events • A strong and positive work environment • A commitment to an open, inclusive, and diverse work culture

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