Senior Manager, CRM Sales Excellence Lead

🕒 Junho 25

🏄 California, Colorado, +2 estados a mais – Remoto

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote

⏰ Tempo Integral

🟠 Sênior

🏆 Sucesso do Cliente

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BD

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1897

🏥 Saúde

🏭 Manufatura

⚕️ Seguro de Saúde

💰 $24.000.000 Grant em 2020-07

Healthcare • Manufacturing • Healthcare Insurance

A BD é uma das maiores empresas globais de tecnologia médica do mundo e está avançando o mundo da saúde ao aprimorar a descoberta médica, o diagnóstico e a entrega de cuidados. A empresa apoia os heróis na linha de frente dos cuidados de saúde desenvolvendo tecnologia, serviços e soluções inovadoras que ajudam a avançar tanto a terapia clínica para os pacientes quanto o processo clínico para os prestadores de cuidados de saúde. A BD e seus 65.000 funcionários têm paixão e compromisso em ajudar a melhorar os resultados dos pacientes, aprimorar a segurança e a eficiência do processo de entrega de cuidados dos clínicos, capacitar os cientistas de laboratório a diagnosticarem melhor doenças e avançar as capacidades dos pesquisadores em desenvolver a próxima geração de diagnósticos e terapias. A BD tem presença virtualmente em todos os países e faz parceria com organizações ao redor do mundo para lidar com alguns dos desafios mais difíceis da saúde global. Ao trabalhar em estreita colaboração com os clientes, a BD pode ajudar a melhorar os resultados, reduzir custos, aumentar eficiências, melhorar a segurança e expandir o acesso aos cuidados de saúde. Em 2017, a BD recebeu a C. R. Bard e seus produtos na família BD. Para mais informações sobre a BD, visite bd.com. Veja as diretrizes da comunidade aqui: https://tinyurl.com/yunjmzkx

Descrição

• Define and drive Sales process-excellence strategy and agenda on a common blueprint — standardize the core, govern approved local and business-unit variation. • Lead end-to-end lead-to-quote process optimization with CRM as the key enabler, partnering closely with supporting teams to deliver on objectives. • Use proven templates and methodologies as the model to scale consistent process and reporting across capital equipment and consumable business models and nuanced regions. • Partner with BU and regional leadership to identify process-improvement opportunities across customer engagement and opportunity/pipeline management. • Serve as the primary liaison to BU and regional process owners (e.g., PI, MMS, regional leads), bringing requirements into the product model. • Oversee BU process owners, requirement workshops, and testing coordination; Drive/facilitate alignment on priorities and drive decisions. • Translate process requirements into product features and user stories in partnership with TDS/IT teams. • Measure and report on process performance and CRM utilization metrics. • Partner with Change Lead to drive change management and business-readiness activities to embed new ways of working.

🎯 Requisitos

• Bachelor’s degree in Business, Information Systems, Engineering, or related field (or equivalent professional experience). • 7+ years of experience in commercial process design, business analysis, CRM, consulting, or Sales transformation within large, global organizations. • Demonstrated experience standardizing commercial processes across multiple business units or regions, preferably in Med Device or Life Sciences organizations. • Strong facilitation skills with proven ability to run workshops and drive cross-functional decisions. • Demonstrated ability to operate effectively and influence without authority in a matrixed environment. • Willingness and ability to travel up to 30% (Domestic/international) of the time to present in person for workshops, program forums, and key engagements.

🏖️ Benefícios

• Annual Bonus • Potential Discretionary LTI Bonus • Medical coverage • Health Savings Accounts • Flexible Spending Accounts • Dental coverage • Vision coverage • Hospital Care Insurance • Critical Illness Insurance • Accidental Injury Insurance • Life and AD&D insurance • Short-term disability coverage • Long-term disability insurance • Long-term care with life insurance • Anxiety management program • Wellness incentives • Sleep improvement program • Diabetes management program • Virtual physical therapy • Emotional/mental health support programs • Weight management programs • Gastrointestinal health program • Substance use management program • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit • BD 401(k) Plan • BD Deferred Compensation and Restoration Plan • 529 College Savings Plan • Financial counseling • Baxter Credit Union (BCU) • Daily Pay • College financial aid and application guidance • Paid time off (PTO), including all required State leaves • Educational assistance/tuition reimbursement • MetLife Legal Plan • Group auto and home insurance • Pet insurance • Commuter benefits • Discounts on products and services • Academic Achievement Scholarship • Service Recognition Awards • Employer matching donation • Workplace accommodations • Adoption assistance • Backup day care and eldercare • Support for neurodivergent adults, children, and caregivers • Caregiving assistance for elderly and special needs individuals • Employee Assistance Program (EAP) • Paid Parental Leave • Support for fertility, birthing, postpartum, and age-related hormonal changes • Bereavement leaves • Military leave • Personal leave • Family and Medical Leave (FML) • Jury and Witness Duty Leave