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DTC Operations Manager

🕒 Setembro 18

🦌 Connecticut – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Blueroot Health™, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 18

Ainda aberta no site da Blueroot Health™. Verificada 10 horas atrás.

Logo of Blueroot Health™

Blueroot Health™

51 - 200 funcionários

🏥 Saúde

🍽️ Alimentos e Bebidas

⚕️ Seguro de Saúde

💰 Venture Round em 2020-01

Healthcare • Food & Beverage • Healthcare Insurance

Blueroot Health™ é uma empresa de saúde e bem-estar que foca em oferecer soluções inovadoras para melhorar o bem-estar pessoal. Seus produtos e serviços visam melhorar os resultados de saúde e apoiar um estilo de vida mais saudável. Através de sua dedicação à qualidade e eficácia, a Blueroot Health™ busca capacitar indivíduos a tomarem controle de sua saúde.

Descrição

• Own product setup, catalog accuracy, pricing, and merchandising across all DTC storefronts • Manage collections, navigation, PDP content, promotions, and landing pages • Execute site updates for launches, promotional events, and seasonal campaigns • Maintain QA standards for site accuracy, page performance, and the end-to-end purchase path • Identify and correct site errors, broken links, pricing issues, and content discrepancies • Assist with landing page creation and updates using existing templates and tools • Coordinate with marketing, creative, and brand teams to launch accurate website content on schedule • Support merchandising best practices to improve product discoverability and customer experience • Manage and optimize product detail pages, including titles, descriptions, imagery, video, FAQs, and product attributes • Drive on-site SEO and discoverability through keyword research, on-page optimization, and category best practices • Monitor and improve conversion rate, traffic quality, and SKU-level sales performance • Brief, test, and launch PDP content and visuals with creative and brand teams • Test and iterate on PDP copy, imagery, layout, and modules • Manage ratings, reviews, and Q&A strategies with CX and marketing • Analyze competitive pricing, claims, content, and reviews • Ensure claims and content align with regulatory and compliance requirements • Liaise between DTC, 3PL/fulfillment partners, and Supply Chain • Monitor order flow, fulfillment SLAs, inventory synchronization, and exceptions • Coordinate with Customer Experience on order issues, returns, and escalations • Maintain recurring DTC performance reporting covering revenue, conversion, AOV, traffic, and fulfillment KPIs • Surface site-performance insights and operational bottlenecks • Support the VP of Ecommerce with ad hoc analysis • Track and report digital shelf KPIs, including conversion rate, content scorecards, and organic search visibility • Support day-to-day administration of the Recharge subscription program

🎯 Requisitos

• 3–5 years in ecommerce/DTC operations • Hands-on Shopify experience, including catalog, merchandising, promotions, and app ecosystem • Ability to work independently • Demonstrated ownership of site operations and merchandising execution • Strong coordination skills across fulfillment/3PL, supply chain, and CX functions • Comfort with reporting and analytics • Fluency in spreadsheets and DTC KPIs • Strong understanding of digital shelf optimization, SEO, and CRO • Highly organized and self-directed • Ability to manage parallel workstreams with minimal supervision • Experience in CPG, health & wellness, or supplements preferred • Familiarity with subscription platforms such as Recharge and Rebuy preferred • Strong process documentation habits preferred • Ability to sit for long periods of time • Ability to perform repetitive tasks such as typing and extended computer screen use • Ability to handle stress with composure

🏖️ Benefícios

• Fully remote work arrangement • Full-time employment • Access to benefits and training (referenced in the Equal Employment Opportunity policy)

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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