Solutions Engineer

🕒 Agosto 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.000 - $250.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

👻 Score fantasma 1%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Bolster, Inc

Bolster, Inc

11 - 50 funcionários

🔒 Cibersegurança

🤖 Inteligência Artificial

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

A Bolster, Inc. é uma empresa especializada em soluções de segurança impulsionadas por IA, destinadas a proteger organizações contra phishing, golpes e personificações online. Sua plataforma utiliza tecnologias avançadas, como IA generativa, para monitorar e eliminar atividades maliciosas em diversos canais digitais, incluindo e-mail, redes sociais, lojas de aplicativos e a dark web. A Bolster oferece proteção abrangente automatizando a detecção e remediação de ameaças, proporcionando visibilidade das atividades dos atacantes e garantindo respostas rápidas às ameaças. As soluções da empresa são voltadas para organizações, aprimorando suas operações de segurança e fornecendo proteção em tempo real contra ataques multicanal.

Descrição

• Partner with Account Executives as the primary technical resource throughout the sales process, from discovery through technical validation and close • Conduct technical discovery to understand customer environments, security challenges, workflows, integration requirements, and success criteria • Translate customer requirements into solutions using Bolster’s platform and capabilities • Deliver product demonstrations, technical presentations, and workshops tailored to customer use cases and priorities • Plan and execute proof-of-value engagements, including defining scope and success criteria, configuring the solution, troubleshooting technical issues, and presenting results • Help customers understand deployment requirements, APIs, integrations, data flows, authentication, and other technical considerations • Address technical questions and objections throughout the evaluation process and communicate Bolster’s capabilities and differentiators • Partner with Customer Success to support a smooth handoff from pre-sales evaluation to implementation and adoption • Collaborate with Product and Engineering to communicate customer feedback, product requirements, and technical challenges • Develop and maintain reusable technical resources, including demo environments, integration examples, technical documentation, and enablement materials • Stay current on cybersecurity trends, competitive solutions, and evolving customer requirements related to digital risk and online fraud • Perform other duties and responsibilities as assigned by management

🎯 Requisitos

• 5+ years of experience in Solutions Engineering, Sales Engineering, Security Engineering, or a related customer-facing technical role • Experience supporting SaaS, cybersecurity, or other technical solutions in enterprise customer environments • Working knowledge of cybersecurity concepts and technologies, preferably including digital risk protection, phishing, brand impersonation, threat intelligence, external attack surface management, or related disciplines • Strong technical aptitude with the ability to quickly learn products, APIs, integrations, and customer environments • Experience delivering product demonstrations and conducting technical evaluations or proof-of-value engagements • Ability to translate technical capabilities into customer outcomes and business value • Strong written and verbal communication skills with the ability to engage both technical and business audiences • Ability to troubleshoot technical issues and work collaboratively with internal teams to identify solutions • Strong organizational skills and the ability to manage multiple customer evaluations and priorities in a fast-paced environment • Collaborative approach and experience working with Sales, Product, Engineering, and Customer Success teams • Must be authorized to work in the United States • Visa sponsorship and employment-based immigration support are not available

🏖️ Benefícios

• Excellent medical, dental, and vision insurance • Flexible time off + paid holidays • Equity • 401(k) plan • Incentive compensation may be available • Comprehensive benefits package

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