Bilingual Customer Service Representative

🕒 Julho 14

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Bush and Bush Law Group

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2019

🏥 Saúde

💼 Consultoria

⚖️ Jurídico

Healthcare • Consulting • Legal

O Bush and Bush Law Group é um escritório de advocacia dedicado a lesões pessoais que se concentra em fornecer assistência jurídica abrangente para indivíduos que foram feridos devido a acidentes, incluindo acidentes de carro e caminhão, escorregões e quedas, e morte por negligência. Com forte ênfase no atendimento ao cliente, o escritório defende a máxima compensação e apoia os clientes durante todo o processo legal, oferecendo financiamento pré-acordo e uma abordagem sem ganho, sem honorários. Seus advogados especializados aproveitam vasta experiência e recursos para garantir que os clientes recebam a justiça que merecem.

Descrição

• Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries. • Collect and document essential information from clients regarding their cases, ensuring all necessary details are accurately logged. • Assist clients in navigating their cases by providing updates and information about the legal process. • Address and resolve client issues or concerns in a professional and empathetic manner, escalating complex situations to the appropriate team members when necessary. • Support administrative tasks as needed, including data entry, managing schedules, and organizing client files.

🎯 Requisitos

• Fluent in both English and Spanish is a must. • High school diploma or equivalent required; some college education preferred. • Previous experience in customer service, preferably in a legal or office environment. • Strong communication skills, both verbal and written, with a customer-centric approach. • Proficient in using Microsoft Office Suite and familiarity with case management software is a plus. • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. • Empathy, patience, and a positive attitude when dealing with clients, especially during their challenging times.

🏖️ Benefícios

• Positive Culture: Be part of a supportive and innovative team. • Professional Growth: Opportunities for career advancement and ongoing professional development. • Work-Life Balance: Flexible work arrangements to support a healthy balance between personal and professional life.