Central Study Coordinator - Retention

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CARE

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1945

⚕️ Seguro de Saúde

📚 Educação

🎯 Recrutamento

💰 Grant em 2021-11

Healthcare Insurance • Education • Recruitment

A CARE é uma organização humanitária global dedicada a acabar com a pobreza e oferecer ajuda vital. Há quase 80 anos, a organização fornece resposta a emergências, alimentos e água, serviços de saúde, educação e programas voltados para mulheres e meninas em mais de 120 países, enfatizando soluções lideradas localmente e alta eficiência dos programas. A CARE opera como uma organização sem fins lucrativos 501(c)(3) que arrecada doações e mobiliza esforços de advocacia e desenvolvimento para aliviar a fome, promover a igualdade e apoiar a resiliência comunitária a longo prazo.

Descrição

• Manage retention work for each assigned participant to deliver the highest quality customer experience within required program timelines • Build strong rapport with participants within a virtual environment to help retain and engage them for future clinical studies • Prepare participants to participate in clinical studies through education using provided educational materials • Understand when a participant requires more or less engagement and tailor their retention experience accordingly • Connect participants with study sites when sites have a study for which the participant may qualify • Organize and share lab and other test results with internal staff including PIs and recruitment team • Understand when to escalate lab and other test results to physicians for review and correctly follow program guides, SOPs, and other written instruction regarding health related escalations • Manage and update participant retention activity in a dedicated tech management system in real time • Work effectively with other CSC-Rs, physicians, and sites • Review and give input in the development of education materials for the retention program • Identify and implement new ways of retaining and engaging potential study participants • Schedule, prepare for, and facilitate participant calls in accordance with the program guidelines • Analyze and understand study protocols in order to help match potential participants to them • Additional duties and responsibilities may be assigned as needed

🎯 Requisitos

• Fluent in Portuguese, Spanish and/or English is a bonus • At least 6 months of relevant clinical research experience • Experience working on high volume screening studies • Experience with patient education and retention

🏖️ Benefícios

• Paid Time Off (PTO) and Company Paid Holidays • Medical, dental, and vision insurance plan options