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Field Service Manager

🕒 Outubro 13

🌵 Arizona, California, +4 estados a mais – Remoto

infoinfo

💵 $119.000 - $148.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Honeywell, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 13

Ainda aberta no site da Honeywell. Verificada 3 horas atrás.

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Honeywell

10.000+ funcionários

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A Honeywell é uma empresa multinacional diversificada em tecnologia e manufatura que entrega hardware, software e serviços nos mercados aeroespacial, industrial e comercial. Ela fornece sistemas e aviônicos para aeronaves, automação predial e industrial, soluções em energia e sustentabilidade, ferramentas de segurança e produtividade, além de plataformas de software corporativo (como o Honeywell Forge) para otimização operacional e cibersegurança OT. A Honeywell atende aos setores aeroespacial, de manufatura, utilidades, saúde, petróleo e gás, varejo e logística, com foco em transformação digital, automação e transição energética.

Descrição

• Lead safe, efficient field service delivery for an approximately $25M P&L • Direct approximately 10 Field Engineers and Supervisors and an extended team of approximately 35 Field Engineers • Optimize workforce planning, standard work, metrics, digital tools, documentation, and corrective actions • Lead, coach, and develop field service professionals through expectations, feedback, accountability, and technical guidance • Build capability through recruiting, retention, competency planning, and succession planning • Foster an inclusive, collaborative, and safety-focused culture • Strengthen customer and stakeholder relationships, understand needs, resolve escalations, and deliver service-contract commitments • Improve customer satisfaction, retention, growth, revenue attainment, cost control, and margins • Use KPIs and operational data to improve technician productivity, utilization, competency, and execution • Partner with sales, operations, engineering, supply chain, finance, customer support, and other cross-functional teams • Strengthen processes, tools, workflows, data quality, standard work, and best-practice sharing • Champion safety and ensure compliance with policies, quality standards, procedures, regulations, and audit requirements • Identify and mitigate risk; lead root-cause analysis, corrective actions, and follow-through

🎯 Requisitos

• Proven field service or technical operations leadership, including team development, relevant technical knowledge, and operational improvement • Ability to manage competing customers, projects, priorities, and operational demands • Strong customer engagement, communication, coaching, leadership, analytical, problem-solving, and data-based decision-making skills • Bachelor's degree in Engineering or a related field; advanced technical, business, or operations degree preferred • Experience with service systems, automation, contracts, customer support, and financial or P&L management • Experience leading continuous improvement, change, or process transformation in regulated technical environments • Must be a U.S. Person: U.S. citizen, U.S. permanent resident, protected U.S. asylum or refugee status, or able to obtain export authorization

🏖️ Benefícios

• Employer-subsidized Medical, Dental, Vision, and Life Insurance • Short-Term and Long-Term Disability • 401(k) match • Flexible Spending Accounts • Health Savings Accounts • Employee Assistance Program (EAP) • Educational Assistance • Parental Leave • Paid Time Off for vacation, personal business, sick time, and parental leave • 12 Paid Holidays • Competitive salary • Leading-edge work and opportunities to develop solutions alongside dedicated experts

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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