Manager, Renewal Platform Specialist

🕒 Setembro 18

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $117.000 - $135.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da CDK Global, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 18

Ainda aberta no site da CDK Global. Verificada 9 horas atrás.

Logo of CDK Global

CDK Global

5001 - 10000 funcionários

Fundada em 1972

💼 Consultoria

🛡️ Seguros

📦 Logística

Consulting • Insurance • Logistics

A CDK Global é uma fornecedora líder em soluções de software para concessionárias, atendendo a quase 15. 000 locais de concessionárias em todo o mundo. A empresa capacita concessionárias automotivas e de caminhões pesados com ferramentas e tecnologia avançadas para aprimorar as operações de vendas e serviços. Com mais de 50 anos de experiência, a CDK Global oferece um conjunto abrangente de produtos, incluindo Sistemas de Gestão de Concessionárias, software de Gestão de Relacionamento com o Cliente (CRM), soluções de Varejo Digital e ferramentas de Finanças e Seguros. A empresa foca na criação de soluções integradas e contínuas para melhorar a confiança, simplificar operações e aumentar os lucros de seus clientes nos setores automotivo e de caminhões pesados. A CDK Global também enfatiza a utilização de inteligência artificial para transformar a experiência de varejo automotivo, oferecendo insights e inteligência por meio de seu portal de soluções unificadas.

Descrição

• Scale the team, improve efficiency, and implement best-practice standards • Develop and execute data-driven plans aligned with CDK’s business goals, including resource allocation, communication plans, performance monitoring, coaching and development, change management, standards, processes, and best practices • Optimize team efficiency and resource allocation to meet evolving business needs • Ensure Regional Sr. Platform Specialists provide coaching and development across designated regional teams • Implement structured coaching and development programs for continuous professional growth and skill enhancement • Define utilization reporting, team alignment, and resourcing with the Platform Specialist Operations team • Establish feedback mechanisms for evaluating Platform Specialist role performance • Collaborate with Product Marketing and Operations to define and complete training and certifications • Oversee creation and execution of performance plans and maintain documentation • Ensure adherence to sales standards and processes • Assess individual and team performance and make resource adjustments as necessary • Facilitate individual and team goal setting aligned with CDK’s business goals and strategies • Use data and analytics to inform strategic decisions, identify trends, and drive continuous improvement • Follow CDK Global policies and procedures • Complete mandatory compliance tasks and acknowledgements • Meet or exceed performance expectations • Hire and train new employees • Organize workflow and clarify duties and delegated tasks • Set performance goals, monitor productivity, and provide feedback and coaching • Ensure adherence to legal and company policies and procedures, including disciplinary action when necessary • Role model company values and leadership expectations

🎯 Requisitos

• Bachelor’s degree or equivalent work experience • Demonstrated experience leading and developing teams with strong coaching and mentoring abilities • Proven high employee engagement track record • Proven ability and success analyzing data and trends to inform strategic decisions • 4+ years’ experience as a Manager of pre sales roles OR proven track record of leadership in a role demonstrating knowledge of the sales process and the impact of a pre-sales solution team • Ability to travel up to 35%, including overnight travel • SaaS enterprise solution background • Strong sales acumen with a proven track record in sales or pre-sales • Deep understanding of sales processes, sales strategies, and methodologies • Automotive experience desired but not required • Must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship • Ability to perform essential job functions satisfactorily, with reasonable accommodations where applicable

🏖️ Benefícios

• Annual performance bonus • Medical benefits • Dental benefits • Vision benefits • Paid Time Off (PTO) • 401K Matching Program • Tuition Reimbursement • Reasonable accommodations for employees with disabilities

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