Senior Manager, MarTech – Salesforce

🕒 Setembro 16

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $140.150 - $196.210 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

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• Aberta há 57 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.

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CDW

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1984

💼 Consultoria

🏥 Saúde

📚 Educação

💰 Post-IPO Equity em 2015-07

Consulting • Healthcare • Education

A CDW é uma provedora líder de soluções tecnológicas, oferecendo uma gama abrangente de produtos e serviços para atender às necessidades dos setores empresarial, governamental, de saúde e educação. Eles são especializados em fornecer serviços de infraestrutura de TI, serviços gerenciados e soluções de segurança. A CDW faz parcerias com as principais marcas de tecnologia para entregar soluções personalizadas que aumentam a produtividade e o desempenho dos negócios em vários setores. Com um forte foco em transformação digital, segurança e soluções em nuvem, a CDW apoia as empresas na navegação pelas complexidades dos ambientes de TI modernos. Sua expertise abrange vários domínios, incluindo espaços de trabalho digitais, cibersegurança e soluções empresariais, fazendo da CDW um parceiro chave na condução de avanços tecnológicos.

Descrição

• Define and execute the Salesforce services growth strategy within CDW's broader MarTech portfolio • Build and scale Salesforce services across Commercial, Enterprise, Healthcare, Financial Services, State and Local Government, Education, and Federal markets • Partner with sellers to identify, qualify, shape, and accelerate Salesforce opportunities • Develop differentiated Salesforce service offerings, accelerators, methodologies, reference architectures, and reusable assets • Drive pipeline generation, services bookings, revenue attainment, backlog conversion, and margin performance • Own strategy, growth, capability development, and delivery oversight across Salesforce clouds, CRM, AI, and managed services • Serve as executive sponsor for strategic Salesforce pursuits and priority customer relationships • Participate in executive client meetings, discovery workshops, solution reviews, proposal reviews, and deal strategy sessions • Support proposal development, statements of work, estimation, pricing strategy, and contract review • Lead pipeline reviews, forecasting, and account-growth planning • Establish executive relationships across the Salesforce ecosystem and strategic partners • Lead joint business planning, go-to-market alignment, co-sell motions, partner sourcing, capacity alignment, delivery governance, and escalations • Provide executive oversight for strategic Salesforce customers and complex engagements • Establish repeatable delivery methodologies and governance across project initiation, scope, financial controls, change management, risk management, and closure • Monitor portfolio health, project risks, customer satisfaction, resource needs, and commercial performance • Act as escalation leader for significant delivery, customer, contractual, staffing, and partner issues • Drive services revenue, gross margin, utilization, forecasting, backlog conversion, and portfolio performance • Manage project financials, staffing plans, partner costs, delivery assumptions, margin leakage, inefficiencies, scope expansion, and resource constraints • Lead, coach, develop, and retain Delivery Managers, Engagement Leads, Salesforce architects, consultants, engineers, and project professionals • Develop future practice and delivery leaders through coaching, succession planning, and stretch opportunities • Drive Salesforce certification programs, capability development, mentoring, hands-on delivery experience, and structured learning • Align workforce capacity and skills with customer demand and strategic priorities • Lead effectively across distributed United States and global delivery teams • Champion CDW's vision of becoming an AI-fluent organization and promote responsible AI adoption and continuous learning

🎯 Requisitos

• Bachelor's degree in business, computer science, a related technical discipline, or equivalent experience • 10+ years of experience on the Salesforce platform delivering large-scale enterprise Salesforce technical solutions, including planning, development, implementation, and support • At least three years of leadership experience • 5-7 years CRM experience • Ability to lead teams, build consensus, and create accountability across matrixed organizations • Ability to identify and creatively resolve customer, project, commercial, and people issues • Proven negotiation skills and experience working with technology vendors and business partners • Ability to collaborate across Sales, Solutions, Services, Alliances, and leadership teams • Strong written, verbal, presentation, and executive communication skills • Demonstrated ability to act as a trusted advisor within strategic customer and partner relationships • Ability to navigate organizational change, ambiguity, delivery pressure, and risk while maintaining sound judgment • Ability to prioritize multiple initiatives and develop long-range plans for complex services, solutions, and capabilities • 10+ years leading Salesforce consulting, delivery, or professional-services organizations • Experience building or scaling a Salesforce consulting or delivery practice • Experience managing Salesforce alliance and ecosystem relationships • Experience driving services pipeline, bookings, revenue, margin, and utilization outcomes • Experience leading large Salesforce implementations and managed-services engagements • Experience with Salesforce Data Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud, Agentforce, CRM, or Industry Clouds • Salesforce certifications strongly preferred • Experience owning P&L, forecasting, staffing, workforce planning, and practice operations preferred • Ability to connect Salesforce investments to customer outcomes • Comfortable exploring how AI can enhance strategy, decision-making, and team performance

🏖️ Benefícios

• Annual bonus target of 35% subject to terms and conditions of plan • Benefits package detailed at https://cdw.benefit-info.com/ • Salary ranges may be subject to geographic differentials • Professional growth and development support • Collaborative, inclusive, and respectful work environment • Responsible AI learning and adoption opportunities

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