Senior Market Manager

🕒 Outubro 30

🏈 Alabama – Remoto

🏈 Alabama – Remote

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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• Aberta há 12 dias.
• As vagas desta empresa costumam ser preenchidas em 22 dias.
• Sem salário divulgado.

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Clearwave Fiber

SiteLinkedInTodas as Vagas

201 - 500 funcionários

📡 Telecomunicações

Telecommunications

A Clearwave Fiber é uma empresa dedicada a fornecer serviços de internet de fibra ótica de alta velocidade e confiabilidade para clientes residenciais e empresariais. Com foco em internet 100% fibra, a Clearwave oferece velocidades superiores de upload e download, sem limites de dados e com confiabilidade premium, apresentando 99,9% de tempo de atividade da rede. A empresa investe fortemente na expansão de sua rede de fibra ótica para alcançar mais de 500. 000 locais, oferecendo conectividade que atende às demandas atuais e futuras. A Clearwave Fiber visa aprimorar a experiência de internet ao oferecer preços transparentes, sem surpresas, e suporte técnico local 24 horas, adaptado para atender às necessidades de lares e empresas individualmente.

Descrição

• Assess penetration and growth pace against targets, churn against plan, average revenue per user (ARPU), and order fulfillment • Develop a clear view of market performance and prioritize opportunities with the greatest business impact • Use performance data, field observations, and input from local and functional teams to identify causes of performance gaps • Quantify opportunities or risks and recommend practical actions • Work with Sales and Marketing to identify barriers to customer acquisition and improve penetration and net subscriber additions • Identify local competitive threats and service issues contributing to customer losses • Develop and track targeted customer-retention responses with Customer Experience, Retention, and operational teams • Identify barriers preventing orders from becoming installed customers • Coordinate with Sales, Installation and Repair, Construction, and other teams to address scheduling, readiness, capacity, and conversion issues • Bring functional leaders together around agreed priorities and establish action owners, commitments, timelines, and expected outcomes • Track progress and escalate unresolved barriers or resource conflicts through Market Management leadership • Identify and assess nearby network expansion opportunities, local partnerships, and additional sales channels • Sponsor promising opportunities through financial, construction, and commercial approval processes • Visit assigned markets, spend time with frontline teams, and build relationships with community partners and municipal leaders • Understand customer needs, competitor activity, local service conditions, and Clearwave’s community presence • Provide clear market updates covering performance, causes, priorities, actions, and expected results • Verify that actions improve business outcomes and share successful approaches across markets

🎯 Requisitos

• Demonstrated ability to assess business performance, lead initiatives across departments, and deliver measurable improvements • Candidates may come from sales leadership, account management, market management, consulting, or a related field • Experience leading work across departments and influencing decisions without direct reporting authority • Strong analytical and problem-solving skills, including the ability to interpret performance data, identify root causes, and turn findings into business decisions • Sound commercial judgment and an understanding of how sales, customer service, and operations affect growth and customer retention • A record of taking initiative, navigating ambiguity, and driving projects or action plans through to completion • Strong communication and relationship-building skills, with the confidence to constructively challenge assumptions and engage executives, frontline employees, and external stakeholders • Ability to balance broader market priorities with hands-on investigation and execution; receptive to feedback and able to learn unfamiliar markets and operating practices quickly • Telecommunications experience is preferred • Successful background checks, drug screenings, and reference checks required as a condition of employment

🏖️ Benefícios

• Competitive pay PLUS lucrative bonus plan • Medical, dental, and vision plans • Up to 20 days of PTO • 10 Paid Holidays • Life insurance (self, spouse, children) • Paid time off • 401(k) - 100% company match, up to 4% of eligible compensation • Employee Assistance Plan • Employee Referral Plan

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