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Customer Success Lead Data Scientist – Energy Industry Expert

🕒 Agosto 26

⛰️ Colorado, Oklahoma, +1 estados a mais – Remoto

infoinfo

💵 $151.843 - $227.765 / ano

⏰ Tempo Integral

🟠 Sênior

🏆 Sucesso do Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Cloud Software Group, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Agosto 26

Ainda aberta no site da Cloud Software Group. Verificada 10 horas atrás.

Logo of Cloud Software Group

Cloud Software Group

10.000+ funcionários

Software • Cloud Computing • Technology

O Cloud Software Group é um provedor líder de soluções em nuvem formado a partir da fusão da Citrix e TIBCO. Atendendo a mais de 100 milhões de usuários em todo o mundo, esta empresa oferece uma suíte de produtos baseados em nuvem projetados para facilitar o trabalho remoto em várias indústrias. O Cloud Software Group está comprometido em promover um ambiente de trabalho diversificado e inclusivo, com ênfase na inovação e no crescimento. A empresa busca capacitar sua equipe a contribuir para o futuro do trabalho, aproveitando experiências diversas e assumindo riscos calculados.

Descrição

• Guide customers to successfully adopt and maximize value from their Spotfire investment • Drive long-term customer success across a portfolio of clients, achieving adoption, retention, and satisfaction • Serve as a trusted advisor and key liaison between customers and internal Spotfire teams • Translate customer business objectives into actionable success plans covering onboarding, adoption, monitoring support, upgrades, new features, and centers of excellence • Develop analytical deliverables using exploratory analytics, machine learning, statistical modeling, and AI • Perform and guide R&D in applied machine learning and AI • Translate customer goals into technical objectives, create custom industry solutions, provide guidance, and build prototypes • Work on projects involving large language models, digital twins, time-series anomaly detection, and mathematical modeling of manufacturing processes • Collaborate with sales, support, product management, and engineering to improve outcomes, resolve escalations, identify sales opportunities, and provide product roadmap input • Engage customers in the Spotfire community to drive adoption and enablement • Contribute industry and data science content • Represent the team as a speaker or instructor at industry events and external conferences • Continue developing expertise in industry analytics and visual data science tools and techniques • Coach and train other employees within the job area • Work toward operational targets with major departmental impact and limited oversight

🎯 Requisitos

• 6-8+ years of data science experience using software environments and programming languages such as Spotfire, Tableau, Qlikview, SPSS, KNIME, Dataiku, Azure, AWS, Databricks, Snowflake, Python, and R • 6-8+ years of experience in advanced data analytics and delivery of demonstrations, projects, engagements, or deployed software applications • Experience applying machine learning and optimization techniques to large, complex, and disparate data sources • 6-8+ years of industry experience applying analytics to Energy sector-specific data problems • Ability to formulate real-world problems mathematically, propose and compare solutions, deploy solutions, validate results, and present results to stakeholders • Excellent communication and relationship-building skills • Ability to provide compelling software demonstrations and communicate complex technical concepts to non-technical audiences using storytelling • Strong collaboration skills and ability to manage multiple projects to completion • Bachelor or higher degree in STEM with graduate classes in statistics and data mining • Proficiency in English required • Full working rights for North America • Fluency in Spanish is a plus • Knowledge of SQL, .Net, Java, IronPython, Javascript, C++, Generative AI, and Data Virtualization is a plus

🏖️ Benefícios

• Annual bonus eligibility for certain roles • Sales incentives eligibility depending on the applicable plan, role, and individual performance • Healthcare benefits • Life insurance • Disability benefits • 401(k) plan and company match

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