Regional Account Director

🕒 Julho 16

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🔴 Especialista

🧑‍💼 Executivo de Contas

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Collinson Group

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

✈️ Turismo

🛡️ Seguros

💸 Finanças

Travel • Insurance • Finance

O Grupo Collinson é uma organização global, de propriedade familiar, que cria experiências conectadas em serviços de viagem e financeiros. Por meio de um portfólio de empresas especializadas (incluindo serviços aeroportuários, soluções de fidelidade, seguro de viagens e um braço de investimentos), a Collinson oferece experiências em aeroportos, programas de fidelidade orientados por dados, seguros para viajantes e investimentos estratégicos em tecnologias de viagem e experiência do cliente. O grupo opera mundialmente com mais de 2. 300 funcionários em diversos países e foca em ESG, engajamento do cliente e construção de parcerias de longo prazo para negócios de serviços de viagem e financeiros.

Descrição

• Manage and grow key Capital One (or other client) network relationships across the Americas region • Develop and implement strategic account plans to expand revenue across Collinson’s travel, loyalty, and insurance product lines • Lead cross-functional collaboration to ensure client satisfaction, contract compliance, and achievement of commercial objectives • Engage with and grow the assigned account base • Formulate and implement strategic plans • Maintain a strong commercial awareness and understanding of commercial strategy, market intelligence and competitor insight • Carry out regular account reviews • Be viewed as a trusted advisor by senior decision makers at a variety of client facing levels • Own and drive the professional business communications and ongoing cross-functional interaction with the Client, Plano Leadership, London HQ, Partnerships, Operations, IT, Marketing, Finance, and Customer Service • Take ownership of the client experience and meet client expectations • Maintain a base of existing accounts and build a longterm plan for retention and growth • Position Collinson Travel Experiences as a leading provider of airport VIP lounge access solutions • Anticipate, understand and respond to the competitive challenges and marketplace issues impacting the client’s business • Assess and ensure compliance to contractual requirements • Identify, pursue and close new business within existing accounts via product, market, and portfolio expansion • Actively identify and pursue additional revenue opportunities, cross sales or expansion of existing portfolios to increase Collinson’s value to the customer and customer satisfaction while meeting growth objectives • Identify, create and deploy proactive customer experience campaigns that drive increases in revenue and client retention • Create and deliver sales/product presentations and proposals • Help craft product and service offerings that maximize Collinson’s marketplace appeal to the market’s specific needs • Utilize experience in business-to-business account management to perform job duties

🎯 Requisitos

• Bachelor’s degree in Business, Marketing, Communications or a related field + 1 year of experience in business-to-business account management • Experience in managing client relationships within financial services or payments industry • Developing and implementing strategic account plans • In lieu of a Bachelor’s + 1 year of experience, 3 years of experience in business-to-business account management accepted • 15% domestic travel and 10% international travel to Collinson offices and to client/partner locations • Background check required

🏖️ Benefícios

• 100% employer paid medical, dental, life & LTD insurance for employees • 100% match to your 401k deferrals (limited) with 100% vesting at 6 months • Supplemental Insurance including STD, additional Life • Priority Pass Membership • Global Mentoring Program • Wellness Programs