Director of Field Enablement, Global

🕒 Abril 22

🐊 Florida, New York, +4 estados a mais – Remoto

🐊 Florida – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ☕ Washington – Remote

💵 $175.000 - $200.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Contentsquare

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2012

🤖 Inteligência Artificial

☁️ SaaS

🛍️ Comércio Eletrônico

Artificial Intelligence • SaaS • eCommerce

Contentsquare é uma plataforma de análises de experiência digital que utiliza tecnologia de IA para fornecer insights acionáveis para melhorar o engajamento online e as taxas de conversão. A plataforma oferece um conjunto abrangente de recursos, incluindo análise de experiência, análise de produtos, insights da voz do cliente e monitoramento de experiências, com o objetivo de aprimorar jornadas de usuários em interfaces digitais. Confiada por mais de 3. 700 marcas empresariais, a Contentsquare ajuda os clientes a entender o comportamento do consumidor e otimizar experiências digitais para aumentar o impacto nos negócios. Ela integra-se a vários sistemas para fornecer análises contínuas em sites e aplicativos móveis, aproveitando dados para maximizar o engajamento do cliente.

Descrição

• Lead the global Field Readiness strategy, ensuring enablement programs are directly tied to GTM priorities and measurable business outcomes • Lead, develop and inspire a global team of Enablement Business Partners, setting clear direction, modeling enablement excellence, and building a culture of high performance and shared accountability • Act as a strategic thought partner and trusted advisor to GTM, Revenue Operations, Marketing, and Product leadership • Serve as the voice of the field within the enablement team, translating market realities and seller needs into actionable programs and priorities • Conduct qualitative and quantitative analysis to identify enablement gaps and opportunities that drive productivity and revenue growth across knowledge, skills, process, and coaching • Facilitate CoM certifications and ongoing skill development for sellers, managers and leaders • Partner with RevOps to embed CoM into Salesforce workflows, deal review processes and reporting, ensuring methodology is operationalized and measurable • Coach managers on CoM-based deal reviews and pipeline inspection, building a culture of methodology accountability • Design and deliver a range of enablement programs, activities and interventions tied to improving field performance • Manage and contribute to scaled GTM programs including new product launches, methodology rollouts, process changes, and tool adoption initiatives • Manage the onboarding curriculum for new GTM hires across segments and regions, with particular depth in the Enterprise business • Identify and scale best practices from the field through peer learning programs and structured knowledge-sharing forums • Define success metrics for all enablement programs and report results regularly to GTM leadership and key business stakeholders • Use data to continuously evaluate program effectiveness and iterate based on what is and is not working

🎯 Requisitos

• 5+ years in sales enablement, with a demonstrable track record of building and executing global enablement strategies, programs and content • Deep knowledge of and hands-on experience with Command of the Message (CoM) or equivalent value-based selling methodology, with the ability to coach and certify others • Proven ability to lead, develop and retain a high-performing team of enablement professionals • Demonstrated ability to influence and align senior GTM leaders around enablement priorities and outcomes • Strong RevOps fluency: comfort with Salesforce reporting, pipeline data, and cross-functional partnership with Revenue Operations • Proficiency with modern enablement technology: LMS (MindTickle or equivalent), conversation intelligence tools, CRM, and AI-powered productivity tools • Ability to operate and make sound decisions in an environment of ambiguity and rapid change. This is a genuine requirement for success in this role, not a formality • Proven ability to translate complex business priorities and skills gaps into clear, impactful learning programs and content • Strong project management skills with the ability to manage multiple programs simultaneously across global stakeholders • Experience working in fast-paced, high-growth SaaS companies; Martech or digital analytics experience a plus • Ability to travel to global locations as required • Demonstrable AI programme deployment and experience • Nice to have: Sales, Sales Management, or Product Marketing background • 3+ years of people management experience • Experience with MEDDIC / MEDDPICC qualification methodology • Familiarity with Clari, Salesforce, and AI-assisted GTM tools (e.g., Dust, co-pilot tools) • Progressive approach to learning materials and thought leadership in AI for scale

🏖️ Benefícios

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year • Work flexibility: hybrid and remote work policies • Generous paid time-off policy (every location is different) • Lifestyle allowance • A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work • Every full-time employee receives stock options, allowing them to share in the company’s success • We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts • And more benefits tailored to each country