Solutions Architect

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🕒 Outubro 30

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Convey

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2013

📦 Logística

💼 Consultoria

☁️ SaaS

Logistics • Consulting • SaaS

A Convey é uma plataforma de inteligência de decisões para a cadeia de suprimentos, oferecida como um software em nuvem que fornece visibilidade em tempo real, gestão de transporte (TMS), gestão de pátio (YMS), logística de eCommerce de última milha, análises de tarifas e emissões, e automação orientada por IA. A plataforma usa dados de transporte em grande escala, integrações telemáticas e de TMS/ERP e orquestração de IA multi-agente para prever interrupções, resolver exceções, melhorar o desempenho pontual, reduzir custos e emissões, e otimizar operações para embarcadores, 3PLs, agentes de carga e transportadoras.

Descrição

• Serve as the strategic connective tissue between customers, Sales, Professional Services, Product Management, and Engineering • Support customer discovery sessions to understand business objectives, operational challenges, technical requirements, and success criteria • Design scalable, deliverable, and commercially viable solutions leveraging Convey's platform and services • Facilitate architecture workshops, solution reviews, and technical validation • Translate business requirements into solution designs, implementation approaches, and technical specifications • Identify product gaps and provide recommendations and estimates on level of effort to remediate • Advise customers throughout evaluation, deployment, and expansion • Connect field insights with Product Management and influence product direction and roadmap decisions • Capture customer needs, market trends, competitive insights, and product enhancement opportunities • Enable Professional Services on pre-sales collaboration and create reusable solutioning assets • Partner with Sales and Customer Success on opportunities and provide technical guidance • Identify implementation risks, dependencies, and success factors early in the sales cycle • Create technical requirements documents, solution blueprints, and Statements of Work • Define project scope, timelines, assumptions, deliverables, success metrics, and implementation responsibilities • Collaborate with Product, Engineering, Professional Services, Support, Customer Success, and Sales leaders • Support new product introductions, platform enhancements, and acquisition integrations • Develop templates, frameworks, standards, and repeatable solution patterns • Mentor team members and improve customer onboarding, implementation quality, and time-to-value

🎯 Requisitos

• 5+ years of experience in Solutions Architecture, Technical Consulting, Professional Services, Product Strategy, or related customer-facing roles • Experience designing and delivering enterprise SaaS solutions • Ability to translate business challenges into technical and operational solutions • Experience developing technical requirements, solution designs, and Statements of Work • Experience working directly with executive stakeholders and enterprise customers • Excellent written, verbal, and presentation skills • Ability to influence and lead across multiple teams without direct authority • Preferred: experience in customer engagement, customer operations, workflow automation, communications, or customer experience platforms • Preferred: familiarity with regulated industries such as utilities, healthcare, insurance, financial services, or government • Preferred: experience working closely with Product Management and Engineering teams • Preferred: consulting or professional services background • Preferred: experience supporting mergers, acquisitions, or product portfolio integrations • Preferred: understanding of APIs, integrations, cloud platforms, AI-enabled workflows, and enterprise software architecture • Willingness to undergo a background check in accordance with local law/regulations • Willingness to take a drug test in accordance with local law/regulations • Legally authorized to work in the United States

🏖️ Benefícios

• Fully covered Medical, Dental, and Vision coverage for employees • Cost share for dependents • 401(K) plan with company match • Fully covered STD/LTD • Employee Assistance Program (EAP) • Paid Maternity Leave • 12 weeks of paid parental leave for birthing parent • Paid Paternity Leave • Flexible PTO policy with discretionary unlimited time off, subject to manager approval and business needs • 12 paid holidays throughout the year, including winter recess from December 25th-January 1st • Free on-site gym for employees based in the Denver area

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