Account Manager

🕒 Setembro 23

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $90.000 - $120.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Coverdash

51 - 200 funcionários

Fundada em 2022

💼 Consultoria

📦 Logística

📣 Marketing

💰 $13.500.000 Series A - Coverdash em 2024-02

Consulting • Logistics • Marketing

A Coverdash é uma plataforma digital de seguros que oferece seguros empresariais instantâneos e personalizados para pequenas empresas, startups, comerciantes de e-commerce e freelancers. A plataforma oferece produtos como responsabilidade civil geral, políticas para proprietários de negócios, compensação de trabalhadores, seguros cibernéticos, responsabilidade profissional e responsabilidade de gestão, através de um painel de autoatendimento, certificados de seguro instantâneos e integração incorporada de linha única (npm/componente) para parceiros entregarem seguro dentro de suas plataformas.

Descrição

• Manage and retain a portfolio of commercial P&C accounts up to $4MM in annual premium • Serve as primary point of contact for client servicing, renewals, and coverage questions • Own the renewal process end to end, including proactive renewal conversations before quote delivery • Explain coverage, pricing, and policy changes • Manage client expectations during underwriting delays, market constraints, or carrier issues • Resolve client concerns and escalate internally when needed • Execute policy servicing, including endorsements, certificates of insurance, audits, billing coordination, and cancellations • Maintain accurate client records in AMS and CRM • Partner with carriers, wholesalers, and internal teams • Adhere to service standards, SLAs, and escalation protocols • Work closely with technology teams as the insurance subject matter expert to help shape processes, systems, and products

🎯 Requisitos

• 2+ years of commercial P&C experience in account management, brokerage, sales or customer success • Active Property & Casualty license in good standing • Strong knowledge of commercial P&C coverages, renewals, endorsements, and servicing requirements • Proven ability to own the renewal process end to end, including proactive client consultations prior to quoting • Experience managing escalations and protecting the client experience during underwriting or carrier challenges • Excellent written and verbal communication skills • Demonstrated success managing and retaining large or complex books of business • Strong organizational, prioritization, and decision-making skills in high-volume environments • Advanced proficiency with CRM and AMS platforms and core business tools

🏖️ Benefícios

• Remote-first role; work from anywhere in the US • NYC office available for in-person collaboration • Working hours aligned to your time zone • Modern tools designed specifically for insurance brokers • Fast-paced, high-impact environment where ownership and results matter • Equal opportunity workplace and affirmative action employer • Optional diversity survey; participation is voluntary and does not affect the application

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