Key Account Manager

🕒 Setembro 23

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Yuno

11 - 50 funcionários

💳 Fintech

🏢 Corporativo

☁️ SaaS

Fintech • Enterprise • SaaS

Yuno é uma empresa que oferece soluções de orquestração de pagamentos e infraestrutura em escala global. Sua tecnologia permite que empresas integrem mais de 300 métodos de pagamento, aumentando as taxas de aprovação e possibilitando escalar as operações de pagamento, sem atritos, em múltiplas regiões. A Yuno foca em simplificar o processo de pagamento com recursos como smart routing, insights unificados de pagamentos, conciliação automática e opções de checkout personalizadas. A empresa dá ênfase à segurança e ao antifraude, garantindo transações seguras. A Yuno também viabiliza payouts globais e a gestão de assinaturas, tornando-se a parceira ideal para empresas que buscam otimizar seus sistemas de pagamento e aumentar a receita.

Descrição

• Own strategic relationships with enterprise accounts, serving as the primary point of contact and trusted advisor to C-level stakeholders. • Design account strategies that move clients from growth to strategic tier, adjusting tactics based on portfolio segmentation. • Lead commercial negotiations on renewals, pricing, payment terms, and supply agreements. • Drive revenue expansion through upselling and cross-selling while building a portfolio-wide pipeline of high-quality opportunities. • Own monthly, quarterly, and annual forecasting and account planning. • Own account health metrics, including NPS and client referenceability. • Analyze true client profitability and formulate strategies to protect margins against discounting. • Collaborate across Sales, Product, Legal, Finance, and Operations to resolve complex technical and operational issues. • Mentor junior KAMs and peers, and participate in strategic account review boards. • Gather client feedback to shape Yuno's product roadmap and stay ahead of payment industry trends.

🎯 Requisitos

• 3-4 years of B2B experience in Key Account Management, Customer Success, or Enterprise Relationship Management within payments, fintech, or technology, with a proven track record of influencing C-level executives. • Demonstrated expertise in value-based commercial negotiation, business case quantification, contract renewals, and account portfolio segmentation. • Strong command of forecasting, pipeline building, and managing complex account portfolios with strict attention to detail. • Ability to combine strategic empathy with technical understanding of payment infrastructure to resolve executive-level client issues. • High ownership mindset, with a track record of driving initiatives to completion in fast-paced, ambiguous startup environments.

🏖️ Benefícios

• Competitive Compensation • Remote Work – You can work from everywhere! • Home Office Bonus – A one-time allowance to help you create your ideal home office. • Work Equipment • Stock Options • Health Plan wherever you are. • Flexible Days Off

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