Credit Operations Analyst

🕒 Julho 22

🏈 Ohio – Remoto

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💵 $22 - $30 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

🦅 Patrocina Visto H1B

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👻 Score fantasma 1%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Covetrus

Covetrus

5001 - 10000 funcionários

Fundada em 2018

🏥 Saúde

📦 Logística

💼 Consultoria

💰 Seed Round em 2021-01

Healthcare • Logistics • Consulting

A Covetrus é uma empresa global de saúde animal dedicada a apoiar veterinários e suas práticas. A empresa oferece um portfólio abrangente de software, suprimentos e serviços projetados para conectar o cuidado dentro e fora da clínica, focando na melhoria da saúde e bem-estar dos animais. Com forte ênfase em soluções tecnológicas, a Covetrus fornece software de gerenciamento de práticas, gestão de prescrições e várias ferramentas de engajamento do cliente para melhorar a eficiência operacional e o cuidado com os pacientes. Sua gama de soluções personalizadas de saúde para animais de estimação ajuda a impulsionar a conformidade, a eficiência e a rentabilidade das práticas veterinárias em todo o mundo.

Descrição

• Coordinates and monitors sales involving third party lease companies; communicates with customers, sales team and third party lease agents to ensure process runs smoothly; tracks and produces monthly analysis of leasing activity. • Represents Credit Administration at meetings and discussions with internal partners to develop and improve the lease transaction process. • Works with key Marketing and Sales members to communicate changes or when new vendors are introduced to ensure a streamlined process. • Provides periodic updates to Credit Department regarding changes to the lease transaction process. • Facilitates communication between sales, customers, collections teams and third party loan financing institutions to ensure documentation is obtained and sales are processed and collected within a timely manner. • Work with analytics team members on Power BI and Tableau dashboards and reports. • Utilize advanced Excel skills (pivot tables, macros, complex formulas) to analyze data, build models and streamline reporting process. • Identify opportunities for basic process improvements within workflows, recommending and implementing changes to increase efficiency and reduce errors. • Processes and reviews new applications in order to establish new accounts or reactivate expired accounts, including the assignment of appropriate credit terms; assists management with determining limits for high dollar accounts. • Controls, processes and updates customer information on the system, to include updating addresses, names and making determination on regulatory components of customers through direct communication with Regulatory Affairs Department. • Provides mentoring for other analysts and conducts periodic cross training sessions to ensure sufficient coverage is available for all pertinent functions within the department; handles escalated calls or resolution through guidance of other associates in absence of manager. • Communicates directly with Account Managers, Customer Engagement Managers, customers, Regulatory Affairs and eBusiness, to ensure customer account compliance with DEA and other state and federal regulatory agencies. • Works with supervisors and management to identify, develop and process short and long term projects in order to improve efficiencies and reduce costs associated with customer master file concerns. • Acts as primary contact for AHI and other customer identifiers to ensure accurate sales reporting is maintained with vendors; works to resolve discrepancies involving customer data. • Coordinates the process of monitoring and completing/closing of ISO accounts; ensures the completion of a monthly spreadsheet detailing ISO activity. • Performs other duties as assigned.

🎯 Requisitos

• Knowledge of basic accounting principles • Strong Microsoft Office skills required, including Microsoft Excel • Basic understanding of Power BI or Tableau dashboards and reports • Basic understanding of SQL is preferred but not required • Demonstrated ability to negotiate • Ability to prioritize and function independently • Excellent verbal and written communication skills; including both telephone etiquette and the ability to compose professional and accurate business correspondence efficiently • Must be extremely organized and detail-oriented

🏖️ Benefícios

• 401k savings & company match • Paid time off • Paid holidays • Maternity leave • Parental leave • Military leave • Other leaves of absence • Health, dental, and vision benefits • Health savings accounts • Flexible spending accounts • Life & disability benefits • Identity theft protection • Pet insurance • Certain positions may include eligibility for a short-term incentive plan

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