Technical Support Representative

Vaga não está no LinkedIn

🕒 Abril 1

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

CrewBloom

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2016

🤝 B2B

☁️ SaaS

🎯 Recrutamento

B2B • SaaS • Recruitment

CrewBloom é uma plataforma de matchmaking para talentos globais de alto desempenho.

Descrição

• Over-the-phone troubleshooting, diagnosing, and repairing via remote access on complex technical issues involving Mac and Windows-based systems. • Address slow computer performance, operating system reinstallation, Mac recovery, PC reset, malware and virus removal, driver updates, and email-related problems, especially with Microsoft Outlook. • Troubleshoot hardware issues including hard drives, RAM, and power supplies. • Resolve network and internet issues, browser problems with Google Chrome, and PC game crashes. • Set up and troubleshoot printers on WiFi connections and resolve printer driver issues. • Provide timely solutions, document issues effectively, and conduct thorough follow-ups with customers. • Utilize sales skills to upsell support packages post-service resolution. • Maintain organization, punctuality, and reliability as core professional attributes.

🎯 Requisitos

• Proficient in troubleshooting Mac and Windows operating systems. • Skilled in resolving a broad spectrum of technical issues. • Strong sales acumen with experience in upselling products and services. • Excellent communication and documentation skills. • Proven track record of dependability and adherence to schedules. • Ability to work full-time hours with availability on weekends. • Primary internet connection with a minimum speed of 15 Mbps. • Backup internet connection with at least 10 Mbps. • Desktop or laptop equipped with at least Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor. • A minimum of 8 GB RAM. • Must meet or exceed the performance of an Intel Core i3 processor.

🏖️ Benefícios

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.