Post Closing Investor Team Lead

🕒 Setembro 14

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

👻 Score fantasma 10%

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CrossCountry Mortgage, LLC

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

💸 Finanças

💰 $400.000.000 Debt Financing em 2021-11

Finance

CrossCountry Mortgage, LLC é uma das principais instituições de crédito imobiliário de varejo dos Estados Unidos, oferecendo uma variedade de soluções de financiamento para compradores de imóveis, proprietários que desejam refinanciar e quem busca crédito com garantia do imóvel (home equity). A empresa oferece um portfólio completo de serviços, incluindo empréstimos para compra de imóveis, refinanciamento de financiamentos imobiliários e linhas de crédito com garantia do imóvel (HELOC). A empresa se orgulha de ajudar os clientes a navegar pelo processo de compra do imóvel com facilidade, sejam compradores de primeira viagem ou investidores experientes. Reconhecida por suas taxas de juros competitivas e pelo processamento ágil dos empréstimos, a CrossCountry Mortgage busca apoiar seus clientes na conquista da casa própria e de seus objetivos financeiros.

Descrição

• Manage the day-to-day tasks of the Post Closing Team. • Serve as the first level escalation point for general questions, additional file reviews, and loan-level decisions. • Review and balance team loan assignments and task load. • Provide employee development and performance coaching in one-on-one meetings. • Assist with onboarding and training new hires and existing employees. • Monitor team performance metrics and report documentation accuracy, timeliness, and compliance to management. • Suggest process improvements to increase efficiency, accuracy, and compliance. • Review production and processes to identify trends for the Investor Suspense Manager. • Pull daily investor reporting to identify suspended loans and load balance files as needed. • Assist with Post Closing Team tasks and responsibilities as necessary. • Review and obtain investor clarification to determine acceptable cures for defects. • Monitor daily investor condition reports for suspended-loan updates and new conditions. • Monitor loan time on warehouse lines and advise the Investor Suspense Manager of potential curtailment risk. • Monitor the pipeline to ensure shipped loans are conditioned or purchased promptly. • Provide assigned-loan status updates to the Post Closing Management Team. • Ensure investor guidelines are followed and suspense fees are avoided. • Review and approve team check requests as applicable. • Ensure the Post Closing Team meets monthly purchased-loan goals.

🎯 Requisitos

• High School Diploma or equivalent. • 4+ years’ experience in a Post Closing role. • 2+ years’ experience in a Team Lead or Senior Post Closing role. • Experience working in Encompass, preferred. • Extensive knowledge of regulatory rules and regulations. • Thorough knowledge of agency and investor guidelines and overlays. • Experience working with various loan programs and addressing investor conditions and exceptions. • Excellent communication skills. • Excellent customer service skills with internal employees and external vendors. • Excellent analytical and problem-solving skills to determine solutions and identify alternative resolutions within acceptable guidelines. • Excellent attention to detail and organizational skills. • Skilled at prioritizing to complete multiple tasks within established deadlines. • Skilled at making decisions independently. • Proficient in Microsoft Office Suite. • Must be eligible to work in the United States based on the employer-selected location, “Remote USA.”

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • 401K • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package • Career development and employee upskilling opportunities