Account Manager – PBM Division

🕒 Abril 10

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Crumdale Specialty

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2014

⚕️ Seguro de Saúde

💸 Finanças

Healthcare Insurance • Finance • Insurance

Crumdale Specialty é uma empresa de seguros diversificada que oferece soluções de saúde personalizadas e auto-financiadas para um conjunto exclusivo de corretores, consultores e agentes em todo o país. Classificada na lista Inc. 5000 de Empresas de Crescimento Mais Rápido e Melhores Locais de Trabalho, aproveitamos a experiência do setor, talento superior, análise de dados e uma mentalidade disruptiva para fabricar, subscrever e administrar soluções ágeis, transparentes e econômicas. Otimizamos a cadeia de suprimentos fragmentada de benefícios de saúde para reduzir os custos de benefícios de saúde e criar melhores resultados para empregadores e funcionários, oferecendo planos de saúde integrados, cativos de stop loss em grupo e soluções de benefícios farmacêuticos.

Descrição

• Handle day-to-day relationships with clients • Troubleshoot and respond to different types of requests • Work with multiple partners to find client solutions • Handle communications, project management, reporting, analyzing trends, solving member issues • Address emergent needs for clients

🎯 Requisitos

• Client customer service experience with ability to build trust and establish meaningful relationships • Ability to work with cross-functional teams • Individual should possess strong project management skills • Must be able to handle multiple tasks and work in a fast-paced environment • High level of accuracy and attention to detail and ability to manage to strict deadlines • Self-starter who can thrive in a high-growth, entrepreneurial startup environment • Deep-rooted knowledge of the PBM industry and current industry trends • Knowledge of PBM contracts, pricing, clinical/financial programs and trend management • Strong verbal and written communication skills including presentation skills within a client relationship management setting with internal and external parties • Fundamental knowledge of pharmacy, market trends and competitive landscape, with an ability to assess and consider these factors when developing solutions • Solid understanding of health and welfare benefits claims processing and claims payment administration • Exceptional interpersonal and communication skills, comfortable and poised in any setting from small face-to-face meetings to large conference-like presentations • Effectively build trust and establish meaningful relationships within clients, vendors and internal departments • Solid financial acumen, with an understanding of marketplace economics • Collaborate with C-suite & internal and external partners (e.g. brokers, TPAs, Employers, PBMs, partners and Crumdale) • Independent critical thinker with strong analytical, reasoning and problem-solving skills • Ability to work independently and in a collaborative group setting • Solid organizational skills and must be able to adhere to strict deadlines • Must be able to demonstrate integrity and a commitment to values • Proficient with MS Office suite • Working knowledge of Salesforce, Microsoft Teams, OneDrive and Citrix SharePoint

🏖️ Benefícios

• Medical • Telemedicine • Dental • Vision • Life, AD&D, Disability • 401(k) • Flexible Time-off