Care Management Associate

Vaga não está no LinkedIn

🕒 2 dias atrás

🌪️ Kansas – Remoto

🌪️ Kansas – Remote

💵 $18 - $42 / hora

⏰ Tempo Integral

🟡 Pleno

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 3 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.

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Encontrar Vagas Remotas Similares

CVS Health Careers

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏥 Saúde

🛒 Varejo

📦 Logística

Healthcare • Retail • Logistics

CVS Health Careers é a área de recrutamento e employer branding da CVS Health, apresentando oportunidades de trabalho em diversas áreas da empresa — lojas de varejo farmacêutico, serviços de farmácia, clínicas de saúde, centros de distribuição, funções corporativas e transporte. O site de carreiras destaca um trabalho orientado por propósito, focado em melhorar o acesso, a acessibilidade financeira e a qualidade dos cuidados de saúde, além de apresentar uma grande força de trabalho (mais de 300. 000 funcionários), uma cultura inclusiva, benefícios e recursos de contratação para candidatos.

Descrição

• Conduct telephonic outreach to and enroll eligible Medicaid members • Engage members using caring communication and behavioral interviewing techniques • Provide direct member outreach and engagement • Facilitate case assignment • Connect identified members to care managers through warm transfers • Support implementation of care plans and effective utilization of healthcare services • Promote quality effectiveness • Answer telephone calls, take messages, research information, and help solve problems for team members • Maintain accurate and complete documentation in electronic records • Comply with policies, procedures, regulatory standards, risk-management, and accreditation requirements • Protect member confidentiality

🎯 Requisitos

• Effective communication, telephonic and organizational skills • Ability to manage multiple priorities and adapt to change • Ability to meet daily metrics with speed and accuracy • Strong customer service skills • Knowledge of care management processes, privacy and confidentiality, quality management, regulatory and accreditation guidelines, and company policies and procedures • Ability to complete detailed documentation in electronic member records • Ability to work independently and meet deliverables and deadlines • Ability to participate effectively in a multidisciplinary team • High school diploma plus experience • 2–4 years of healthcare-field experience preferred • Experience with Microsoft Word, Outlook, and Excel preferred • Data entry and documentation within member records preferred • Familiarity with basic medical terminology and care management concepts preferred • Flexibility to work occasional nights and weekends, with hours spanning 8:00 am to 8:00 pm • Strong verbal and written communication skills • Bilingual Spanish preferred • Must sit in the Eastern Time Zone

🏖️ Benefícios

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay

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