Inside Sales Representative

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🔥 9 horas atrás

🦬 Montana, North Carolina, +3 estados a mais – Remoto

🦬 Montana – Remote 🌲 North Carolina – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote

💵 $15 - $24 / hora

⏰ Tempo Integral

🟢 Júnior

⬇️ Vendas Internas

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CVS Health

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1963

🏥 Saúde

⚕️ Seguro de Saúde

🛒 Varejo

Healthcare • Healthcare Insurance • Retail

CVS Health é uma empresa líder de saúde nos Estados Unidos, dedicada a ampliar o acesso e a acessibilidade ao cuidado. A empresa adota uma abordagem abrangente que inclui serviços de saúde, seguro saúde e gestão de benefícios farmacêuticos (PBM). Por meio de suas subsidiárias, como Aetna e CVS Caremark, a CVS Health oferece uma variedade de serviços que promovem o bem-estar, a gestão de condições de saúde e a cobertura acessível de medicamentos prescritos. A CVS Health opera farmácias de bairro, oferece serviços de farmácia por correspondência e gerencia programas de medicamentos de especialidade, com o objetivo de tornar o cuidado com a saúde conveniente e acessível para todos. Movida pela missão de conectar pessoas a serviços essenciais de cuidado, a CVS Health está comprometida em fomentar comunidades mais saudáveis e apoiar o bem-estar de todas as pessoas.

Descrição

• Acquire new members through inbound and outbound calls • Assess customer needs for products and services using probing questions and listening skills • Service existing members and respond to inquiries about product utilization and benefits • Cross-sell ancillary and other applicable products to existing members • Retain existing members • Maintain knowledge of CMS and state regulations • Multitask and use a computer while interacting with prospects and members by phone • Capture relevant information in the Customer Relationship Management system (CRM) • Meet sales, conversion, and cross-sell goals • Contact prospective members within performance-plan time limits • Achieve member retention targets • Maintain high member satisfaction • Develop expert understanding of company products, services, and processes • Pass required annual AHIP continuing education, product certification, security and compliance, client/carrier, and CMS certifications

🎯 Requisitos

• 4-year college degree OR 1 to 2 years’ experience selling multiple Medicare products • Ability to obtain a Life & Health insurance license within 2 attempts and/or 60 days from employment start date • Active use of a computer for daily job activities • Ability to multitask while talking on the phone • Excellent communication and listening skills • Self-starter with a positive attitude and ability to control emotions when dealing with unhappy customers • Adaptability to a high-pressure, achievement-oriented environment • Drive to build, manage, and grow a book of business • High level of computer proficiency, including Microsoft Office • Ability to quickly perform basic mathematical operations without a calculator • Ability to pass annual AHIP continuing education, product certification, security and compliance, client/carrier, and required CMS certifications • Ability to meet sales goals, conversion rates, cross-sell rates, contact-time targets, retention targets, and member satisfaction standards

🏖️ Benefícios

• Hourly base pay plus commission • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Personal and professional development • Career growth opportunities