Director, Retrieval Operations – Inventory Strategy

🕒 Setembro 10

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $145.000 - $167.000 / ano

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

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Datavant

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2017

🏥 Saúde

💼 Consultoria

⚕️ Seguro de Saúde

💰 $40.000.000 Series B em 2020-10

Healthcare • Consulting • Healthcare Insurance

A Datavant é uma empresa de plataforma de dados de saúde comprometida em tornar os dados de saúde do mundo seguros, acessíveis e acionáveis. A empresa oferece uma rede proprietária que facilita a conectividade de dados em todo o ecossistema de saúde, permitindo que mais de 60 milhões de registros de saúde sejam compartilhados entre mais de 70. 000 hospitais e uma vasta rede de parceiros de dados do mundo real. Ao fornecer soluções para planos de saúde, provedores de saúde e ciências da vida, a Datavant desempenha um papel crítico na melhoria do cuidado ao paciente e no impulso de análises no setor de saúde.

Descrição

• Own the inventory strategy and planning framework for Payer Retrieval • Translate client demand, project milestones, and retrieval targets into weekly and daily operating plans • Establish forecasting, segmentation, prioritization, and routing strategies across retrieval channels • Evaluate channel and partner performance and adjust inventory distribution • Monitor project performance against client commitments, retrieval targets, pacing curves, and operating plans • Identify risks and lead recovery planning for delayed, aging, blocked, unmatched, or stalled inventory • Use scenario planning to assess demand, capacity, productivity, channel availability, and client priorities • Connect inventory demand with staffing and capacity plans • Support annual planning, budgeting, and forecasting • Establish KPIs, dashboards, and governance routines • Partner with Business Intelligence and Analytics on reporting and executive recommendations • Partner with Product, Engineering, and Analytics to refine prioritization and routing logic • Determine inventory segmentation between human calls and Voice AI with Call Center leadership • Identify, implement, measure, and optimize automation opportunities • Lead, coach, and develop the Inventory Strategy team • Advise senior leadership on inventory strategy, pacing, capacity, risks, and retrieval performance

🎯 Requisitos

• Bachelor’s degree in business, operations, supply chain, analytics, finance, healthcare administration, or a related field, or equivalent relevant experience • Eight or more years of progressive experience in operations, inventory planning, demand forecasting, capacity planning, workforce planning, or a related field • At least three years leading teams • Experience translating demand forecasts and business objectives into production, routing, prioritization, and capacity plans in a high-volume, multi-channel service or workflow environment • Ability to identify performance risks, develop recovery plans, establish operational governance, and influence decisions across organizational boundaries • Strong financial and analytical skills, including evaluating productivity, capacity, service, yield, cost, and operational tradeoffs • Experience partnering with Product and Engineering on operational technology, automation, AI-enabled workflows, prioritization logic, or decision-support capabilities • Experience defining requirements and measuring business impact • Exceptional executive communication skills and ability to convert complex analysis into recommendations and actions • Proficiency with spreadsheets, data-visualization, business-intelligence, forecasting, or enterprise-planning tools • Experience with SQL or similar analytical tools is a plus • Experience in healthcare operations, medical-record retrieval, payer operations, vendor management, or another complex service environment is strongly preferred • This job is not eligible for employment sponsorship

🏖️ Benefícios

• Total rewards compensation strategy • Post-offer health screenings and vaccinations as required by clients • Reasonable accommodations for individuals with physical and mental disabilities • Equal employment opportunity and legally protected-status protections • Optional voluntary demographic questions that do not affect the application or hiring process

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