Senior Strategic Renewals Manager

🕒 Junho 10

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $160.000 - $230.000 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Deepgram

51 - 200 funcionários

Fundada em 2015

💼 Consultoria

🏥 Saúde

📦 Logística

💰 $47.000.000 Series B em 2022-11

Consulting • Healthcare • Logistics

A Deepgram é uma empresa líder em IA de voz que fornece APIs poderosas para aplicações de reconhecimento de fala, síntese de texto para fala e entendimento de linguagem. Sua plataforma permite que os desenvolvedores criem soluções avançadas de IA de voz para casos de uso como centrais de atendimento, transcrição médica, IA conversacional, entre outros. Conhecida por sua precisão inigualável, velocidade e custo-benefício, a tecnologia da Deepgram é confiada por grandes empresas e startups em todo o mundo. Oferecendo capacidades de transcrição em tempo real e altamente precisas, a Deepgram ajuda as empresas a obter insights a partir de dados de voz, tornando-se uma ferramenta essencial para transformar interações de voz.

Descrição

• Own renewal negotiations end-to-end for a book of strategic, high-value accounts, leading commercial conversations directly with customer executives, procurement, and finance. • Forecast renewals in a consumption-based model by translating usage, pacing, and adoption trends into a defensible commercial projection, and hold the line when a customer’s self-reported forecast doesn’t match the data. • Build and negotiate pricing and packaging for usage-based agreements (committed-use, credit tiers, discount structures), structuring multi-year commitments that protect ARR and capture growth. • Identify expansion opportunities during the renewal motion by using usage, adoption, and customer goals to surface growth potential, then partner with the Account Executive to help shape the expansion strategy. • Quarterback cross-functional deal strategy across CS, Sales, Finance, RevOps, and Legal - aligning the internal team on a single commercial plan and clear next steps for each account. • Get ahead of churn and contraction risk with a clear point of view on value realization; lead the save and turnaround plays when an account is at risk. • Help shape the renewals motion as the function scales turning what works into a repeatable commercial motion, with the runway to lead a growing renewals team over time.

🎯 Requisitos

• 10+ years in commercial, customer-facing roles such as Strategic Account Management, Account Executive, and/or Renewals Manager, with a track record of carrying and hitting commercial targets. • Demonstrated track record owning and closing complex commercial renewals/expansions for strategic accounts at a consumption-based company. • A track record structuring multi-year, multi-product commercial agreements and navigating procurement, legal, and finance to close them. • Strong forecasting discipline and the commercial judgment to know when a forecast is real and when it needs to be challenged. • Comfort working AI-first, you already use AI tools to research accounts, model scenarios, and prep negotiations, and you’d expect to do more of that here.

🏖️ Benefícios

• Medical, dental, vision benefits • Annual wellness stipend • Mental health support • Life, STD, LTD Income Insurance Plans • Unlimited PTO • Generous paid parental leave • Flexible schedule • 12 Paid US company holidays • Quarterly personal productivity stipend • One-time stipend for home office upgrades • 401(k) plan with company match • Tax Savings Programs • Learning / Education stipend • Participation in talks and conferences • Employee Resource Groups • AI enablement workshops / sessions

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