Customer Relations and Billing Coordinator

Vaga não está no LinkedIn

🕒 Setembro 3

🇵🇭 Filipinas – Remoto

💵 ₱40.000 - ₱42.500 / mês

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

👻 Score fantasma 3%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Delegate CX

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

🎯 Recrutamento

🏢 Corporativo

Consulting • Recruitment • Enterprise

A Delegate CX é uma empresa especializada em ajudar empresas dos Estados Unidos a escalar suas equipes, fornecendo talentos globais altamente qualificados. Por meio de seu processo 4D proprietário e de programas de treinamento abrangentes, ela otimiza os processos de contratação e onboarding, tornando o crescimento mais simples e econômico. A Delegate CX prioriza a integração fluida de profissionais terceirizados, em regime full-time, às equipes das empresas clientes, oferecendo uma camada adicional de suporte para a continuidade do crescimento do negócio.

Descrição

• Conduct regular check-ins with customers throughout their project. • Provide customers with appropriate updates regarding project progress and next steps. • Ensure customers understand what to expect during each phase of the restoration process. • Proactively identify concerns and communicate them to the appropriate team member. • Follow up after important project milestones to ensure customers are satisfied and informed. • Maintain professional, empathetic, and consistent communication with customers. • Assist with preparing and sending customer invoices. • Track outstanding invoices and follow up as appropriate. • Follow up with customers regarding outstanding invoices or required billing information. • Review invoices for completeness and accuracy before submission. • Coordinate with project managers and accounting regarding job costs, change orders, supplements, payments, and outstanding balances. • Assist the Project Coordinator and accounting team with billing-related documentation.

🎯 Requisitos

• Bachelor's degree in Business Administration, Accounting, Finance, Communications, Customer Service, or a related field is preferred. • 2-3 years of experience in customer relations, customer service, billing coordination, accounts receivable, administrative support, or a related role is preferred. • Strong verbal and written English communication skills. • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. • Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. • Experience using accounting and invoicing systems to prepare, review, process, and track customer invoices. • Familiarity with project management systems for monitoring project progress, updates, milestones, and related documentation. • Familiarity with insurance and/or restoration claims software is preferred, particularly for supporting claims processes, billing, supplements, and restoration documentation. • Ability to review billing information and documentation for completeness and accuracy. • Experience following up on outstanding invoices and required billing information. • Ability to coordinate billing-related details with project managers, project coordinators, and accounting teams. • Ability to learn and adapt to client-specific systems and software.

🏖️ Benefícios

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Government-mandated benefits employer share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth